I don't think the previous commenter is saying that banks don't want verification; they're saying that banks (among other large companies that outsource their c

I don't think the previous commenter is saying that banks don't want verification; they're saying that banks (among other large companies that outsource their customer service) benefit from caller ID spoofing to conceal the true geographic origin of the call. I think the underlying issue is that current telecom carriers permit spoofing to entire swaths of number blocks without much verification.