5 ms·
DuckDuckGo was down
- deleted 6y ago[deleted]
- longhairedhippy 6y agoCame here to see if I was crazy. Should be an interesting post-mortem, I wonder if someone dropped the production database...
- baddox 6y agoAutocomplete in the search bar still works, so there’s some data out there.
- matt-attack 6y agoI would have thought that the type of person compelled to use DDG, would disable autocomplete.
- baddox 6y agoI don’t use DDG. I just followed this HN link, then tried typing some other things in the search bar.
- yjftsjthsd-h 6y agoIt really depends. On the continuum of "I don't care about privacy" to "borderline paranoid", there's certainly a middle ground of "I don't trust Google but do trust DDG to not record every keystroke I send and add it to my profile forever" that would be happy to enable autocomplete if it was going to a search engine with a meaningful privacy stance.
- nitrogen 6y agoIf I remember correctly their autocomplete might use probabilistic data structures to preserve some privacy, so you download a set of random completions rather than just a single completion. But I don't know where I read that or if it was implemented.
- longhairedhippy 6y agoMost of my searching is through the firefox address bar so I didn't notice, I just kept coming up on empty search pages. It did not compute at first, I must have done 3-4 searches before I realized what was happening.
- saagarjha 6y agoI wonder if they have a status page?
- myu701 6y agoI looked at status.duck.com or status.ddg.com and both timed out so if they do, it's not there.
- lenwood 6y agoI tried to find one. The closest I came is their Traffic dashboard [1], which is updated daily. I also checked their Twitter account [2] but no mention of problems yet. [1]: https://duckduckgo.com/traffic https://duckduckgo.com/traffic [2]: https://twitter.com/duckduckgo https://twitter.com/duckduckgo
- mark-r 6y agoIronically, the best way to find it would be to use a search engine.
- chadlavi 6y agoWow, they must be having a pretty bad morning
- totaldude87 6y agowow, they are third in search engine usage, not sure whats going on! [EDIT] removed the metrics due to downvotes! check below for traffic information and how much is lost..
- sn_master 6y agowhere did you get this number from?
- totaldude87 6y agohttps://duckduckgo.com/traffic https://duckduckgo.com/traffic June 2020 Daily Average 62,489,472
- deleted 6y ago[deleted]
- pluc 6y agoEven the conversion magic doesn't work (eg "1cm in inches") which one would assume is a separate system
- perryprog 6y agoAs well as bangs, which give a different error saying to email ops@duckduckgo.com.
- jackdecker 6y agoAll I know is that I would not want to be the one who had last committed to production.
- ridaj 6y agoNo, because, * You probably got a review on your change before it was submitted, so you weren't the only one to think it was an ok change to make * If you "revert first, ask questions later", you might also be the first one to fix it * Hopefully the team recognizes that there are higher-order causes that caused your submit to break things than your own personal skill
- drubio 6y agoOr the one in charge of testing. You'd think this is a day one unit test.
- jstanley 6y agoRight, which probably means the problem was quite subtle and was not detected by unit tests.
- manquer 6y agoUnlikely it is their logical app code , at this scale you likely will do canary releases or similar , failing for all users should be super rare It perhaps is related to devops or the search index cache servers is broken
- jonny_eh 6y agoOr a bad config. 90% of the time it's a bad config.
- cvik 6y agoGood teams don't blame individuals. You can praise individuals, but you take blame as a team. Hopefully at least two people reviewed the commit before it was put into production. Someone set up the post-launch smoke-tests/api-test-suits. Someone built the CI/CD-system. Etc etc. My point is, it is rarely a single individuals fault when something at this scale goes down.
- adnanaga 6y agoRecipe results are still coming through
- madnat 6y agoSeems like other type of searches (images) still work.
- lukeqsee 6y agoCan confirm, from Switzerland. I was quite confused why my query for a well-known brand name was returning nothing. Bang queries still work.
- deleted 6y ago[deleted]
- wilfredk 6y agoHas this ever happened with another large search engine?
- totaldude87 6y agonope, guess we are witnessing it
- crawlcrawler 6y agoHow do you know it doesn't happen every day at Bing?
- drocer88 6y agoYes. : https://www.cnet.com/news/google-goes-down-for-5-minutes-internet-traffic-drops-40/ https://www.cnet.com/news/google-goes-down-for-5-minutes-int... "Google suffered an outage late on Friday night, though you might not have noticed -- it only went down for five minutes. During that brief window, Internet traffic around the world dropped by a massive 40 per cent, according to Web analytics firm GoSquared, Sky News Online reports. " Bing also: https://www.pcworld.com/article/183770/bings_30_minute_outage_a_sally_field_moment.html https://www.pcworld.com/article/183770/bings_30_minute_outag... "Microsoft's Bing search engine was offline for about 30 minutes on Thursday evening." Qwant also: https://blog.qwant.com/qwants-unprecedented-service-failure-our-apologies-and-thanks/ https://blog.qwant.com/qwants-unprecedented-service-failure-... "Qwant’s infrastructure broke down around 12.00 UTC, and the service could only be restablished hours later, around midnight"
- woodrowbarlow 6y agoalso a case in 2009 when google flagged all search results as malware for 55 minutes: https://techcrunch.com/2009/01/31/google-flags-whole-internet-as-malware/ https://techcrunch.com/2009/01/31/google-flags-whole-interne...
- deleted 6y ago[deleted]
- phantarch 6y agoInterestingly it looks like image search is still working though
- deleted 6y ago[deleted]
- oneplane 6y agoImage search still works for me. Odd. Edit: strike that, only for some entries. Must be some cache?
- dontspeak 6y agoWhat a tough time for the devs. Troubleshooting at such a scale must be a nightmare
- crobertsbmw 6y agoThey're back. So that lasted about 4 minutes..
- dgellow 6y agoStill broken for me.
- sn_master 6y agosame, still broken.
- camjohnson26 6y agoStill broken for me
- revlolz 6y agoits still down
- crobertsbmw 6y agoI lied. A search for "whatsapp" works, but not for "Hacker News"
- leesalminen 6y agoStill broken for me.
- SCdF 6y agostill broken, and it was broken for me maybe 10 min ago, so the window is getting pretty long for something as critical as the competitor to google search.. Edit, and now it's back up for me, so ~15-20min of downtime from my perspective
- deleted 6y ago[deleted]
- deleted 6y ago[deleted]
- raegis 6y agoIt still works if you're hungry: https://duckduckgo.com/?q=food&ia=recipes https://duckduckgo.com/?q=food&ia=recipes
- leesalminen 6y agoHaha, I was also searching "food" to see no results and just started seeing recipe results returned.
- partusman 6y agoGuess I'm not hungry, because nothing shows up for me.
- crawlcrawler 6y agoImage and video search works. Regular text search, maps and news are down. Did they forget to bay their Bing bill? EDIT: scratch that. DDG is back in business again. I would love to read a post-mortem.
- subins2000 6y agoDo they still use Bing ? I thought DDG had in-house search db.
- crawlcrawler 6y agoThe Duck Duck Bot crawls the web in some fashion but it is my understanding most of what's in their search result comes from their Bing indices. Correct me if I'm wrong.
- AntiqueFig 6y agoAfaik, it's still mostly from Bing.
- hundchenkatze 6y agoThey still use Bing, and others. https://help.duckduckgo.com/results/sources/ https://help.duckduckgo.com/results/sources/ "These include hundreds of vertical sources delivering niche Instant Answers, DuckDuckBot (our crawler) and crowd-sourced sites (like Wikipedia, stored in our answer indexes). We also of course have more traditional links in the search results, which we also source from multiple partners, though most commonly from Bing (and none from Google)."
- yjftsjthsd-h 6y agoIf just Bing broke, then I wouldn't expect to see zero results unless they didn't handle that edge case gracefully, since Bing isn't their only source.
- bearcherian 6y agoChanging the time range to "Past Month" yields results
- libeclipse 6y agoCan confirm.
- designium 6y agoPossible issues: - It could be an issue with DNS servers - Certificates that got expired - Latest push to production that got wrong - DDoS attack
- chanmad29 6y agoIt is just the "All" and maps tabs that are not returning anything as of now. News/images/videos are still working.
- ajb 6y agoOops, not fun. I think they must have been having problems for a while, I recently switched to try qwant because DDG was frequently slow to respond, but it was still working...
- mikekoscinski 6y agoCame here to say this. Still broken for me. "NPR" was last query.
- tiborsaas 6y agoIt looks ok to me: https://duckduckgo.com/?q=nothing&t=hk&ia=web https://duckduckgo.com/?q=nothing&t=hk&ia=web
- hnitbanalns 6y agoHAPROXY 2.1.6 is broken for me after upgrading, had to roll back, maybe part of their stack?
- TriNetra 6y agoFixed now it seems
- louismerlin 6y agoAnd it's back, after 10 minutes. Nice job to the response team, that was fast !
- canjoe 6y agofixed
- mcjiggerlog 6y agoLooks like it's back up now!
- orliesaurus 6y agoIt's working again! But wow, that was quite an interesting 9 minutes!
- kerpele 6y agoWorks again. I wonder if the fix was just rebooting a server
- designium 6y agoNormally that does the trick, but it doesn't tell what went wrong so it could repeat again.
- Knuthtruth 6y agoIt's back up now. Should know soon why it was down
- AdamSC1 6y agoHey folks - we're back in business. Clearly Dax the Duck had a case of the Mondays!
- hnarn 6y agoThe Mondays? No, man. I believe you'd get your ass kicked sayin' something like that, man.
- seph-reed 6y agoOne time I was at a festival where it wouldn't stop raining. It had been a shit show. Come Monday, all the cars were stuck in mud. Then there were tornado warnings. Then they let down a damn up river and the whole area started to flood. Whilst holding down a shade structure, waiting for updates on the tornado path, and standing in slowly rising water, someone made the joke: "Mondays"
- justwalt 6y agoHa. Reminds me of Norm Macdonald’s “Real Jerk” joke. https://youtu.be/yrbZxtuUdsQ https://youtu.be/yrbZxtuUdsQ
- 1e-9 6y agohttps://www.youtube.com/watch?v=guv5LUT1AFw https://www.youtube.com/watch?v=guv5LUT1AFw
- bcaa7f3a8bbc 6y agoI'd love to read a post-mortem.
- dsparkman 6y agoI know I was freaking out and had to use Google directly. :)
- kerng 6y agoProbably an operational issue, like an expired internal certificate I'd imagine. Very curious to see the post morten and root cause analysis.
- pandey_ 6y agonow it's good. It's searching.
- IceWreck 6y agoI had this issue one time, and it got fixed when I reloaded the page.