I guess I don’t understand the uproar here... is anybody forcing people to use these apps? Anybody forcing the restaurants to pay fees to them? Is there some mo

I guess I don’t understand the uproar here... is anybody forcing people to use these apps? Anybody forcing the restaurants to pay fees to them? Is there some monopoly force at play here? My city (Santa Monica) recently passed a 15% cap on fees delivery apps can charge, and immediately grubhub dropped Din Tai Fung from us, I assume because they’re too far away for 15% to work. They don’t do their own delivery so to get it yesterday I had to place a to-go order and drive and pick it up myself, about an hour total round-trip with no opportunities for efficiently stacking orders. I guess I probably “saved” $40, but I would have preferred to pay it!