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I agree it's an audience problem. I had a Wordpress plugin up and I'd get all sorts of entitled requests, borderline "plz fix my website you broke it". But als

I agree it's an audience problem. I had a Wordpress plugin up and I'd get all sorts of entitled requests, borderline "plz fix my website you broke it". But also had some C libraries for Arm STM32 and only ever got solid pull requests and people eager to help. You see the same thing in IRC / Discord channels of those technologies.

chii 6y ago
> I'd get all sorts of entitled requests, borderline "plz fix my website you broke it" which will be interesting to see if you ask them for payment for fixes, would they pay?
- travisjungroth 6y ago
  They’d probably consider it ransomware lol
- tasogare 6y ago
  That’s exactly what I would do. It’s very similar to people asking you to fix their computer for free when you have tech skills. Ask money (even just 5€) and 90% of requests fade away. The one that remains are willing to pay (and more than a few bucks).
  - Drdrdrq 6y ago
    Are you saying you would solve all my sw problems for 5€? Deal! Let me send you this project I have... :) Be careful.
freedomben 6y ago
At the risk of stereotyping a bit here (from personal experience), Wordpress users tend to be a lot less technical than C programmers, and I find the less technical the audience, the more entitled they tend to be. My theory is that because they don't sling code themselves, they just don't understand how much work and effort goes in to making good software. Because they don't understand it, they tend to not appreciate it.
- saagarjha 6y ago
  I’m not sure it’s quite this simple. I maintain a popular video player and as such many of our users are nontechnical but some are more familiar with some of the options that are offered than I am myself. Whether someone is entitled really depends on…whether they’re just entitled in general, I think. I get people saying that we should “just add complicated xyz feature” who clearly don’t know the complexity involved, but then people with just as much experience leave issues like “I love your software so much but it is crashing every time I launch it (actually a one line fix, which they don’t know), can you please take a look at this, I’d really appreciate it” which is like the perfect issue. On the other hand I get technical issues with people filing pull requests to fix them but then sometimes I need to say something they won’t like such as “we don’t want this feature” or “we can’t work on this” and I’ll get a range of responses there too.

chii 6y ago

> I'd get all sorts of entitled requests, borderline "plz fix my website you broke it" which will be interesting to see if you ask them for payment for fixes, would they pay?

travisjungroth 6y ago
They’d probably consider it ransomware lol
tasogare 6y ago
That’s exactly what I would do. It’s very similar to people asking you to fix their computer for free when you have tech skills. Ask money (even just 5€) and 90% of requests fade away. The one that remains are willing to pay (and more than a few bucks).
- Drdrdrq 6y ago
  Are you saying you would solve all my sw problems for 5€? Deal! Let me send you this project I have... :) Be careful.

freedomben 6y ago

At the risk of stereotyping a bit here (from personal experience), Wordpress users tend to be a lot less technical than C programmers, and I find the less technical the audience, the more entitled they tend to be. My theory is that because they don't sling code themselves, they just don't understand how much work and effort goes in to making good software. Because they don't understand it, they tend to not appreciate it.

saagarjha 6y ago
I’m not sure it’s quite this simple. I maintain a popular video player and as such many of our users are nontechnical but some are more familiar with some of the options that are offered than I am myself. Whether someone is entitled really depends on…whether they’re just entitled in general, I think. I get people saying that we should “just add complicated xyz feature” who clearly don’t know the complexity involved, but then people with just as much experience leave issues like “I love your software so much but it is crashing every time I launch it (actually a one line fix, which they don’t know), can you please take a look at this, I’d really appreciate it” which is like the perfect issue. On the other hand I get technical issues with people filing pull requests to fix them but then sometimes I need to say something they won’t like such as “we don’t want this feature” or “we can’t work on this” and I’ll get a range of responses there too.