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Exactly this. GrubHub can be useful for trying out new places, but once you become a "repeat" customer, go direct. Many, many restaurants have their own online
by ryanianian 6y ago
Exactly this. GrubHub can be useful for trying out new places, but once you become a "repeat" customer, go direct. Many, many restaurants have their own online ordering systems and don't require you to make a weird phone-call. My favorite local restaurants all have ChowNow which charges restaurants a monthly fee rather than a percentage and has a grubhub-like ux. I also call in my order to the restaurants where I know the wait-staff and they always throw in extra portions for me :)
- dannyw 6y agoSometimes calling is actually the most convenient. There's nothing wrong with picking up the phone and placing a 30 second phone call. You'll also synchronously resolve any issues, like if they're out of a certain item.
- duxup 6y agoWith COVID if you call any places near me anytime near prime eating times ... they can't keep up with the phone calls. Most every place seems to have optimized for internet orders, not phone.
- bbeekley 6y agoGrubhub is a good backup service in that case. I call first, then put in an order online if calling failed (which happens very rarely for me). Plus a lot of places are a little cheaper if you call.
- dannyw 6y agoI have received “thanks for ordering directly” and “appreciate you skipping the tech leeches” when placing orders directly. So I think I’m going to go with what my local restaurants prefer.
- ryanianian 6y agoIt really pays to become a regular. Call and say "this is X give me the usual." Regulars are always treated nicer in terms of priority and portions. And since you're a regular you know what it'll cost and you can round up to the nearest $Y bill when paying.