3 ms·
Ask HN: What platform/tool do you use for user documentation (knowledge base)?
We're planning to publish some user documentation (non-technical) for a SaaS app. We don't want to host it ourselves. Looking for a platform that is:
- CMS-based (can publish/edit/delete articles without the need for a git commit, for example)
- Can map to a 'custom domain'
- Cheap or free (to start with)
Suggestions would be appreciated.
- sarcasmatwork 6y agoWould something like https://readthedocs.org https://readthedocs.org work?
- m_ke 6y agoGithub with github pages and content in mdx using https://v2.docusaurus.io/ https://v2.docusaurus.io/ For non technical users you can setup a github action to build and push on every change.
- lnalx 6y agoWe use Gitlab Pages + Markdown + Hugo and that’s awesome for technical documentation. For non-technical docs we use Confluence but I don’t know a good free alternative
- itsmeamario 6y agoI used Confluence. It's not cheap in the long run as up to 10 users is free, but then is $5 month per user. That said, it's one of the best programs I've ever used for documentation and it checks your points. I don't include a link as this is a new account and I'd be flagged as a bot.