> I believe that gmail won email not because of security and good user experience. I think they won because it removed the complexity of this problem. I can’t

> I believe that gmail won email not because of security and good user experience. I think they won because it removed the complexity of this problem. I can’t agree with that because Gmail was far from the first to provide this. Growing up all my friends and I had Hotmail addresses. Gmail won because of unlimited storage and to a lesser extent a far superior UI. The invitation system also gave it a “cool” factor others never had.