To be honest I thought in many ways it was pretty spot on for the UK as well. The company I work for has a brand tracking product that looks at the casual dinin

To be honest I thought in many ways it was pretty spot on for the UK as well. The company I work for has a brand tracking product that looks at the casual dining sector[1] from the perspective of consumers: https://savanta.com/product/brandvue-eating-out/ https://savanta.com/product/brandvue-eating-out/. You can easily find problems around a lot of the points raised in this post in our dataset. If you cut too much around areas like food quality and service your NPS is going to slide, and if not turned around it becomes a leading indicator that the end is looming (e.g., Jamie's Italian). We obviously don't track independent restaurants - chains only - but you can certainly see the effects of high rent and absolutely swingeing business rates[2] coupled with heavy downward pressure on prices across the whole sector. [1] This isn't just restaurant chains: it includes pubs, cafes, fast food, etc. [2] These are nothing short of an outrage in many parts of the UK. Local government will often complain about their moribund high streets, but do little to help their cause. The reality is that with costs as high as they are, and the convenience of online and delivery, it's extremely difficult for any kind of outlet to make money on the British high street.