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The problem is most likely caused by the other party not using a headset. Even the cheap ones result in much better sound quality than the laptop microphone. An
by jpalomaki 7y ago
The problem is most likely caused by the other party not using a headset. Even the cheap ones result in much better sound quality than the laptop microphone. Another factor can be lack of bandwidth.
Audio quality in Zoom itself is superb according to my experience. Webex is applying some heavy compression. Teams is closer to Zoom, but not as good.
And I would say the root cause is people not knowing how bad they sound. Others don't complain, because they don't want to spend time debugging one participants audio setup. It would help if all the conferencing tools would provide easy to use tools for testing your setup (record message, play it back). Maybe one could even offer (as an option) a forced audio check before you can join the meeting.
- Cthulhu_ 7y agoYou'd think / hope that nowadays builtin microphones would be better; I mean place them next to the webcam, add some wadding / filtering in front (like the round disk things in professional settings), have two of them, and do some clever AI things to filter out anything that isn't speech. And enforce push-to-talk with a clear visual indication of who wants to speak (ATM in Zoom, Skype it's too subtle).
- tuyiown 7y ago> not using a headset I thought that for a long time. And then, a colleague and I have a MBP 16, and poof, looks like descent quality speaker and microphone on a properly integrated sound stack does wonders even on standard software.
- schnable 7y agoOur team is all on 15" MBPs, sound quality is quite good with built in mics and only marginally better with a headset. The worst is when someone is phoned in, the quality is poor and they have more delay.