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Do they still do this? Last time I ordered I believe I saw text that 100% of the tip goes to the driver. Wouldn't put it past them to lie, but I'd have thought

Do they still do this? Last time I ordered I believe I saw text that 100% of the tip goes to the driver. Wouldn't put it past them to lie, but I'd have thought one so blatant would get at least one state AG on them, or someone.

gumby 7y ago
That is what they have always said, even before they came under fire for tip stealing. Which they did not stop doing: https://www.businessinsider.com/doordash-still-be-pocketing-tips-despite-pay-model-change-2019-8 https://www.businessinsider.com/doordash-still-be-pocketing-... Anecdotally I have asked my delivery people. Most won't say anything (perhaps they are afraid I'm a "secret shopper"?) but the few who have have confirmed they don't get the same amount from DoorDash. There is one regular delivery person with whom I have a good rapport who has showed up from instacart, doordash and postmates; he says doordash and instacart continue to steal tips but postmates stopped.
- kadoban 7y ago
  Ugh, that's scummy. I wonder if I can give cash tips instead. Sucks to not be able to do non-contact though.
duskwuff 7y ago
The story I've heard is that there's a bit of creative accounting involved -- the driver's compensation from the delivery service is reduced in proportion to their tip.
- NovemberWhiskey 7y ago
  Ironically, restaurants are by far the largest tip-stealers. For example, in DC, where minimum wage is $14.00 per hour, wait staff need only be paid a wage of $4.55 per hour on the basis that their tips will make up the difference. I believe this applies to any job where gratuities are expected to make up a significant fraction of income, hence delivery service drivers also.
  - gumby 7y ago
    That rule is unfortunately in the minimum wage law of every US state that has a minimum wage, as well as in the federal minimum wage law. Whether you believe this is fair or not (I do not) some restaurants engage in actual tip stealing by letting the managers or owners simply pocket all the tips. This was made illegal in 2012 but that rule was revoked in 2017
deleted 7y ago
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gumby 7y ago

That is what they have always said, even before they came under fire for tip stealing. Which they did not stop doing: https://www.businessinsider.com/doordash-still-be-pocketing-tips-despite-pay-model-change-2019-8 https://www.businessinsider.com/doordash-still-be-pocketing-... Anecdotally I have asked my delivery people. Most won't say anything (perhaps they are afraid I'm a "secret shopper"?) but the few who have have confirmed they don't get the same amount from DoorDash. There is one regular delivery person with whom I have a good rapport who has showed up from instacart, doordash and postmates; he says doordash and instacart continue to steal tips but postmates stopped.

kadoban 7y ago
Ugh, that's scummy. I wonder if I can give cash tips instead. Sucks to not be able to do non-contact though.

duskwuff 7y ago

The story I've heard is that there's a bit of creative accounting involved -- the driver's compensation from the delivery service is reduced in proportion to their tip.

NovemberWhiskey 7y ago
Ironically, restaurants are by far the largest tip-stealers. For example, in DC, where minimum wage is $14.00 per hour, wait staff need only be paid a wage of $4.55 per hour on the basis that their tips will make up the difference. I believe this applies to any job where gratuities are expected to make up a significant fraction of income, hence delivery service drivers also.
- gumby 7y ago
  That rule is unfortunately in the minimum wage law of every US state that has a minimum wage, as well as in the federal minimum wage law. Whether you believe this is fair or not (I do not) some restaurants engage in actual tip stealing by letting the managers or owners simply pocket all the tips. This was made illegal in 2012 but that rule was revoked in 2017

deleted 7y ago

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