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They have Google One subscription which gives you direct support. It's hard to scale free support to billions of users.

tartoran 7y ago
Yes but its not that billions of users have this kind of problem or at least of this magnitude. But do they care? Probably not... they are an basically an advertising platform with chaotic products that suddently are cut off and so on...
falcolas 7y ago
This begs the question: should they be offering a service they are unable to support? Or perhaps we should shut up and be content they offer the service at all, no matter the impact to a “minority” of lives?
- thelittleone 7y ago
  I just went through password recovery for my 10 year old sons gmail account. They ask a few security questions then ask for the recovery email address. It sends a login code to the recovery address. I input that code back on gmail site and it says “sorry we could not recover your account”. Why send the code to the recovery email address if it’s not going to work?
  - qroshan 7y ago
    10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost
  - roryokane 7y ago
    There is a dead sibling comment by qroshan that gives a likely reason: > 10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost
- pixl97 7y ago
  No, we should not shut up at all.
- lonelappde 7y ago
  http:// http:// Begthequestion.info
zeeZ 7y ago
What do you do if you can't access your Google One subscription because they've terminated your Google account for posting an emoji in a YouTube live stream, for example?
- app4soft 7y ago
  YouTube Pro Tip: "Do NOT post an emoji in live streams"
- cschep 7y ago
  which emoji? :)
  - rangibaby 7y ago
    A person (people?) got really angry about the eggplant emoji a few years ago: https://github.com/nodejs/TSC/issues/8 https://github.com/nodejs/TSC/issues/8 https://www.reddit.com/r/KotakuInAction/comments/3xtep0/socjus_user_banned_from_all_of_github_for_use_of/ https://www.reddit.com/r/KotakuInAction/comments/3xtep0/socj...
    - 101404 7y ago
      What?? Can anybody explain to me (non American) why a fruit is offensive? And why people who find a fruit offensive are taken seriously?
      - RadiantUnicorn 7y ago
        It looks like a dick. Especially if you add (water spurt emoji) afterwards.
      - Consultant32452 7y ago
        Words and symbols sometimes have multiple meanings. Just because it looks like a fruit to you doesn't mean that's the message that was intended to be communicated by the author. I don't support any kind of censorship, but if you can understand why a company might censor sexual harassment, threats of violence, or any other kind of message, it's pretty easy to understand that language/emojis/etc can be re-imagined to convey those types of messages.

Yes but its not that billions of users have this kind of problem or at least of this magnitude. But do they care? Probably not... they are an basically an advertising platform with chaotic products that suddently are cut off and so on...

falcolas 7y ago

This begs the question: should they be offering a service they are unable to support? Or perhaps we should shut up and be content they offer the service at all, no matter the impact to a “minority” of lives?

thelittleone 7y ago
I just went through password recovery for my 10 year old sons gmail account. They ask a few security questions then ask for the recovery email address. It sends a login code to the recovery address. I input that code back on gmail site and it says “sorry we could not recover your account”. Why send the code to the recovery email address if it’s not going to work?
- qroshan 7y ago
  10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost
- roryokane 7y ago
  There is a dead sibling comment by qroshan that gives a likely reason: > 10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost
pixl97 7y ago
No, we should not shut up at all.
lonelappde 7y ago
http:// http:// Begthequestion.info

zeeZ 7y ago

What do you do if you can't access your Google One subscription because they've terminated your Google account for posting an emoji in a YouTube live stream, for example?

app4soft 7y ago
YouTube Pro Tip: "Do NOT post an emoji in live streams"
cschep 7y ago
which emoji? :)
- rangibaby 7y ago
  A person (people?) got really angry about the eggplant emoji a few years ago: https://github.com/nodejs/TSC/issues/8 https://github.com/nodejs/TSC/issues/8 https://www.reddit.com/r/KotakuInAction/comments/3xtep0/socjus_user_banned_from_all_of_github_for_use_of/ https://www.reddit.com/r/KotakuInAction/comments/3xtep0/socj...
  - 101404 7y ago
    What?? Can anybody explain to me (non American) why a fruit is offensive? And why people who find a fruit offensive are taken seriously?
    - RadiantUnicorn 7y ago
      It looks like a dick. Especially if you add (water spurt emoji) afterwards.
    - Consultant32452 7y ago
      Words and symbols sometimes have multiple meanings. Just because it looks like a fruit to you doesn't mean that's the message that was intended to be communicated by the author. I don't support any kind of censorship, but if you can understand why a company might censor sexual harassment, threats of violence, or any other kind of message, it's pretty easy to understand that language/emojis/etc can be re-imagined to convey those types of messages.