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Enterprise customer DO give a damn about security. They can be slow to react, but rules are also there for a very long time. If Zoom doesn't want to loose most

by Fiahil 7y ago

Enterprise customer DO give a damn about security. They can be slow to react, but rules are also there for a very long time. If Zoom doesn't want to loose most of their marketshare in favor of WebEx, they should probably address these issues.

m-p-3 7y ago
Correct, and we blocked zoom.us on the corporate network. No way we're allowing this malware within our walls. We already have meet.google.com that works well for us, and external clients can easily join through a web browser.
krageon 7y ago
> Enterprise customer DO give a damn about security You are wrong. Even without extensive experience in the space, you can very easily see how even large companies don't secure themselves at all. The US has had equifax recently, and it's not like that was an isolated example either. There just isn't a security culture at the eye-watering heights of corporate upper management and while everyone's as busy making money as they are, there never will be. It doesn't fit into the system, and anyone who tries to change it gets muscled out by people who don't want it to change - because that is simply what's most efficient.
- mywittyname 7y ago
  This has been my experience as well. Large companies pay lip-service to security that protects their customers; they want just enough for legal deniability in the event of a breach, but not so much that it impacts operations or profits. However, they can be...enthusiastic when it comes to security around protecting themselves. If you report an issue with customer information on a public S3 bucket, they might get around to fixing it someday, but if there are "trade secrets" or the like in that bucket, the issue is going to get fixed immediately and someone with a big title probably won't be coming in tomorrow.
taylortrusty 7y ago
They're much more likely to lose it to Microsoft Teams, which has been doing great the last several weeks.
kamyarg 7y ago
As an employee of a corporate can tell you that they do not care about security more than money. cheaper the better. Money > Security
Ididntdothis 7y ago
“Enterprise customer DO give a damn about security.“ When I look at IT they give a damn about some security but then completely ignore other huge problems. I think a bigger concern for them is cost, liability and convenience for the administrators.
neuronic 7y ago
This is hilariously wrong. I brought up Zoom issues at our enterprise client - no one gives a shit (this is in Germany, so rather privacy focused). As a consultant I felt a need to bring the issues up, backed with sources of course. So why does no one care? Because Zoom UI/UX apparently works 100x better than most other solutions. People dont even REACT when I mentions Jitsi or just using the Teams solution that every Microsoft customer has anyways. The enterprise I was talking about is using a mix of Microsoft Teams and Zoom. Our team started with Teams, now we are using Zoom because I don't even know. Others also move from Teams to Zoom. I bring this up to lots of people and the response is rolling eyes and "shut the fuck up" in business euphemisms. Zoom is viral now and privacy has no say in its success.
- president 7y ago
  Could also be an issue of pricing. I wouldn't be surprised if Zoom is cheaper than MS. Maybe someone with knowledge on the sourcing side could comment on that.
  - neuronic 7y ago
    Sorry, I wasn't clear enough. The enterprise already has a Teams license which is part of an Office/Microsoft deal that they will of course continue to have. So Teams is there, will stay there and it works well but people are still moving to Zoom anyways.

by Fiahil 7y ago

m-p-3 7y ago

Correct, and we blocked zoom.us on the corporate network. No way we're allowing this malware within our walls. We already have meet.google.com that works well for us, and external clients can easily join through a web browser.

krageon 7y ago

> Enterprise customer DO give a damn about security You are wrong. Even without extensive experience in the space, you can very easily see how even large companies don't secure themselves at all. The US has had equifax recently, and it's not like that was an isolated example either. There just isn't a security culture at the eye-watering heights of corporate upper management and while everyone's as busy making money as they are, there never will be. It doesn't fit into the system, and anyone who tries to change it gets muscled out by people who don't want it to change - because that is simply what's most efficient.

mywittyname 7y ago
This has been my experience as well. Large companies pay lip-service to security that protects their customers; they want just enough for legal deniability in the event of a breach, but not so much that it impacts operations or profits. However, they can be...enthusiastic when it comes to security around protecting themselves. If you report an issue with customer information on a public S3 bucket, they might get around to fixing it someday, but if there are "trade secrets" or the like in that bucket, the issue is going to get fixed immediately and someone with a big title probably won't be coming in tomorrow.

taylortrusty 7y ago

They're much more likely to lose it to Microsoft Teams, which has been doing great the last several weeks.

kamyarg 7y ago

As an employee of a corporate can tell you that they do not care about security more than money. cheaper the better. Money > Security

Ididntdothis 7y ago

“Enterprise customer DO give a damn about security.“ When I look at IT they give a damn about some security but then completely ignore other huge problems. I think a bigger concern for them is cost, liability and convenience for the administrators.

neuronic 7y ago

This is hilariously wrong. I brought up Zoom issues at our enterprise client - no one gives a shit (this is in Germany, so rather privacy focused). As a consultant I felt a need to bring the issues up, backed with sources of course. So why does no one care? Because Zoom UI/UX apparently works 100x better than most other solutions. People dont even REACT when I mentions Jitsi or just using the Teams solution that every Microsoft customer has anyways. The enterprise I was talking about is using a mix of Microsoft Teams and Zoom. Our team started with Teams, now we are using Zoom because I don't even know. Others also move from Teams to Zoom. I bring this up to lots of people and the response is rolling eyes and "shut the fuck up" in business euphemisms. Zoom is viral now and privacy has no say in its success.

president 7y ago
Could also be an issue of pricing. I wouldn't be surprised if Zoom is cheaper than MS. Maybe someone with knowledge on the sourcing side could comment on that.
- neuronic 7y ago
  Sorry, I wasn't clear enough. The enterprise already has a Teams license which is part of an Office/Microsoft deal that they will of course continue to have. So Teams is there, will stay there and it works well but people are still moving to Zoom anyways.