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> What is the 'technical impact' of a defect, and how can you divorce it from the user impact? TFA provides a concrete definition and also the method to classi
by rumanator 7y ago
> What is the 'technical impact' of a defect, and how can you divorce it from the user impact?
TFA provides a concrete definition and also the method to classify bugs based on severity.
Severity does not divorce a bug from "the user impact". There is, however, also the problem of low-severity bugs or even tasks having low user impact but high business impact.
- chii 7y ago> low user impact but high business impact. But that's a contradiction. Unless the users aren't important (and the business is another entity, e.g, a CxO that has clout and demand a fix for a thing that users don't care about).