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A lot more people use the thumb system than were using the star system.

ixwt 7y ago
They used the equivalent of the thumb system. Many people give 5 stars, or 1 star. There are some that give in between. Many places consider anything less than 5 star to mean there was a problem (Uber, Amazon, reviews for phone support).
- t-writescode 7y ago
  Do you have statistics on that? I’m not sure I believe you, given Amazon ratings seem to have quite a broad range, so the pattern is established. edit: specifically, that people only give 1 or 5 stars
  - ixwt 7y ago
    No, it's anecdata. A lot of stuff I see tends to have a large amount of 5s and 1s. There is often 2-4s, but the amount is very often less than 5s or 1s. It's mostly just looking at trends. A few things I've purchased from Amazon come with a little advertising slip that says "if this product is anything less than 5 stars, let us know what we can do to make it better!" I've seen plenty of stories from people complaining that their less than 5 star reviews got removed for X reason (often because it's "dishonest"). Maybe that'll be my next learning exercise: scraping the count of reviews from Amazon to support this hypothesis.
    - gknoy 7y ago
      It might be that people are less motivated to take the effort to rate something if it was "meh, okay" -- whereas a 1 or 5 star rating is something you might want others to know about, so they can see/avoid the show.
what_ever 7y ago
Source?
- 1123581321 7y ago
  https://www.businessinsider.com/why-netflix-replaced-its-5-star-rating-system-2017-4?op=1 https://www.businessinsider.com/why-netflix-replaced-its-5-s... “Netflix settled on “thumbs up/down," which is widely understood to imply that you are training an algorithm to know what you like, [Netflix’ Cameron] Johnson said. “That simple change led to an over 200% increase” in ratings, Johnson said. The inclusion of a “percent match” number also reinforces the idea that these recommendations are personalized, he added.”

ixwt 7y ago

They used the equivalent of the thumb system. Many people give 5 stars, or 1 star. There are some that give in between. Many places consider anything less than 5 star to mean there was a problem (Uber, Amazon, reviews for phone support).

t-writescode 7y ago
Do you have statistics on that? I’m not sure I believe you, given Amazon ratings seem to have quite a broad range, so the pattern is established. edit: specifically, that people only give 1 or 5 stars
- ixwt 7y ago
  No, it's anecdata. A lot of stuff I see tends to have a large amount of 5s and 1s. There is often 2-4s, but the amount is very often less than 5s or 1s. It's mostly just looking at trends. A few things I've purchased from Amazon come with a little advertising slip that says "if this product is anything less than 5 stars, let us know what we can do to make it better!" I've seen plenty of stories from people complaining that their less than 5 star reviews got removed for X reason (often because it's "dishonest"). Maybe that'll be my next learning exercise: scraping the count of reviews from Amazon to support this hypothesis.
  - gknoy 7y ago
    It might be that people are less motivated to take the effort to rate something if it was "meh, okay" -- whereas a 1 or 5 star rating is something you might want others to know about, so they can see/avoid the show.

what_ever 7y ago

Source?

1123581321 7y ago
https://www.businessinsider.com/why-netflix-replaced-its-5-star-rating-system-2017-4?op=1 https://www.businessinsider.com/why-netflix-replaced-its-5-s... “Netflix settled on “thumbs up/down," which is widely understood to imply that you are training an algorithm to know what you like, [Netflix’ Cameron] Johnson said. “That simple change led to an over 200% increase” in ratings, Johnson said. The inclusion of a “percent match” number also reinforces the idea that these recommendations are personalized, he added.”