6 ms·

Under Armour dumped an app

68 points by mjohn 7y ago

adaisadais 7y ago
Under Armour still owns a lot of digital assets (1). I think this set back will help UA prepare for future successes. Bold Prediction: I think by 2035 neither Nike, Adidas, or Under Armour will be the dominant shoe brand. I believe we will have a new company which will change the game dynamically. A new Apple or Tesla of shoes. (1) https://www.google.com/amp/s/amp.businessinsider.com/under-armour-is-becoming-a-tech-company-2015-6 https://www.google.com/amp/s/amp.businessinsider.com/under-a...
- sputknick 7y ago
  not a crazy prediction. My prediction: Amazon. I have a few pairs of their branded shoes. Simple, cheap, effective. People will eventually realize the newest neat-o feature in the latest shoes are not that big a deal.
  - mrosett 7y ago
    I think you underestimate the power of endorsements.
  - chatmasta 7y ago
    So everyone will become a dad? Lol If we see a new shoe company, it will be an athlete-run business that comes from someone like Lebron or Curry starting their own brand. But Nike / UA would never let that happen which is why they pay them millions of dollars in endorsements. And if it did happen, Nike would acquire the new company in short order.
  - rebuilder 7y ago
    This seems to me to be the exact opposite of how the shoe business works now.
  - deleted 7y ago
    [deleted]
  - _jal 7y ago
    > People will eventually realize the newest neat-o feature in the latest shoes are not that big a deal. Absolutely. Any day now, humans will lose their taste for novelty and fashion. Invest in burlap!
    - wmeredith 7y ago
      People do this all the time. It's called your forties and it's when marketers stop caring about you.
      - deleted 7y ago
        [deleted]
  - zelly 7y ago
    Shoes are a Zahavian signal. It doesn't matter how comfortable or convenient the shoes are. Its primary purpose beyond protection of your feet is to prove you are with it. Same applies to iPhones and designer clothes.
- tpetry 7y ago
  Depending on which market you look at its already the case. Good running shoes are not vought from any of these brands, soccer shoes is mainly adidas/nike and just for fashion there could be a new company every day. Its just branding.
  - techwizrd 7y ago
    I don't think this statement is true: > Good running shoes are not vought from any of these brands The Nike Vaporfly has made numerous headlines[0] for "technology doping" because runners are using it to win marathons. From the recent NYC marathon, Nike and Adidas dominated in comparison to other shoe brands[1]: > Of the total 36 podium finishers, 25 were wearing Nike shoes > Of the 12 winners, 8 were wearing Nike shoes > Adidas comes second with 6 podium finishers and 2 winners > Other brands are Brooks (2 podiums), Asics, Saucony and New Balance (1 podium each) 0: https://www.npr.org/2020/01/31/801580146/amid-nike-controversy-tracks-governing-body-sets-new-rules-for-shoes https://www.npr.org/2020/01/31/801580146/amid-nike-controver... 1: https://www.runningshoesguru.com/2018/11/shoes-of-the-winners-of-the-2018-world-marathon-majors-infographic/ https://www.runningshoesguru.com/2018/11/shoes-of-the-winner...
    - chrisBob 7y ago
      Shoes of the winning marathoners tells you what brand is sponsoring the runners. The sponsorship has a tremendous impact on who wins major races. The shoes don't have that much of an impact.
      - nradov 7y ago
        That's just dead wrong. Multiple independent researchers have verified that the latest Nike running shoes are more efficient than any competitors. In these distance running events even a tiny improvement can be the difference between 1st place and 11th. The lion's share of prize money and recognition goes to the top 3; everyone else barely gets mentioned.
      - dilyevsky 7y ago
        Clearly you haven’t run any marathons recently. Most serious runners with money to spend are now using nike by my observation
- unlinked_dll 7y ago
  More likely that Nike becomes the AB InBev of shoes and just acquires little brands that have any chance of growing big enough to be a threat
SQueeeeeL 7y ago
What a disingenuous title, they're killing some small app, not MFP which is the one people commonly use
- dlgeek 7y ago
  But, it's an app that's connected to hardware that was sold, and that /is/ news, because the hardware is now much less useful than it was when it was marketed and sold.
- frodprefect 7y ago
  Maybe this is a sign of what's to come (hopefully not)
- hairofadog 7y ago
  "MFP" is "My Fitness Pal" for those of you like me who haven't had enough coffee yet
- passive 7y ago
  Yeah, I was worried there for a moment, because MFP is a pretty great app for tracking what you eat, among other things.
  - tlbsofware 7y ago
    Same here, I was about to spend all weekend scrapping their data to rebuild it if they were just going to shut it off. It’s definitely the top calorie tracker out there right now
    - rconti 7y ago
      Yup, using MFP is one of the best changes I've ever made in my life. (not to say I couldn't do the same with another product, but it happens to be the one i use)
- hurricanesugar 7y ago
  Agreed, although the idea of MyFitnessPal being killed for a moment activated my long-held desire to build an alternative. MFP is bloated, locked down (without a premium subscription) and the UX lacks thoughtfulness in many painful ways (two examples: navigating between diary dates and viewing macronutrients per meal).
buboard 7y ago
Better to quit the experiment early before the damage becomes big enough to hurt the brands image.
kjakm 7y ago
I really don't understand why they can't just stop selling the hardware but continue supporting the app and introduce a way to move data from it to one of their other products. They're a big enough company they can shoulder the cost of this. In fact - it should be considered an investment in not losing future business. Failing to do it just shows disdain for their customers.
- sbarre 7y ago
  I'll never understand why they won't invest even a small amount to provide basic data export (make it a CSV!) of whatever customer data they have. Most people won't use it, but for those who want it, they can have it.. Someone should start a "service shutdown customer data export as service" business.. :-)
dadarepublic 7y ago
Sneakerhead here. This is tangental but related. The core of Under Armor's problem is design. The market is simply not excited by UA's offerings. This cascades throughout their ecosystem - this app included. UA sells shoes, no question. Just not to sneakerheads. Think of it this way, I remember as web engineer, when engineers were installing Chrome on family members computers to get them off the built-in browser. Chrome was far better (at the time) and the core audience - engineers - helped Chrome ascend to the status as most widely used browser (https://gs.statcounter.com/browser-market-share https://gs.statcounter.com/browser-market-share). Nike, Adidas, and recently New Balance have just consistently produced more exiting designs beyond the initial hype machine. A simple look at the StockX resale market reflects that. I'm not surprised this app failed. UA is a big brand and, no doubt this will not kill them. But they aren't an 'exiting' brand. Focus on the core product - that marketing that the core product design provides effects all their efforts - this app included.
- gknoy 7y ago
  I hope you'll forgive my ignorance, but what do you (as a "sneakerhead") look for in shoe design? Is this a matter of visual aethetics, or of performance/support metrics? I buy shoes relatively rarely, and usually end up getting something similar to what I had before, so I feel like I have no idea what "good design" even means in a shoe, any more than I would consider design of a screwdriver. Obviously, such good design exists -- I like one cordless drill better than the other, for example -- but often time good design is not immediately obvious. What are the hallmarks of good shoe design that you look for? What excites you about one shoe vs another, and that prompts you to buy specific shoes rather than whatever happens to fit at $store?
  - awad 7y ago
    It's not necessarily one or the other but definitely skews towards the aesthetics/fashion element. That said, the best designed sneakers often rank highly on both of those dimensions. Another poster mentioned Nike's rise in running shoes. They're highly functional, often the best in the game, but also designed with enough attention to aesthetics to be seen on the foot of many executives in their day to day lives. That's good design. To the gp's point, the single pair of UA sneakers I own are highly functional and sport-specific that only come out at the gym...but picking them out of a crowd of UA's lineup is difficult.
nradov 7y ago
It's just really tough to compete in the fitness tech market. The total addressable market size isn't huge. And over the last few years Garmin has thrown tremendous resources into it and launched so many new products that smaller competitors were squeezed out. Wahoo, Suunto, Coros, and Polar are still hanging on with small market shares in devices and Strava may survive as an independent app. Nike tried and gave up. Fitbit was slowly dying and got rescued by a Google acquisition. But anyone else is going to have to come up with a real disruptive innovation to have a chance of long term survival.
- robertjfclarke 7y ago
  It's not entirely accurate to say that Nike gave up on apps. They still maintain a core shopping app, Strava competitor and one or two other niches: https://apps.apple.com/us/developer/nike-inc/id301521406#see-all/i-phone-apps https://apps.apple.com/us/developer/nike-inc/id301521406#see...
  - nradov 7y ago
    Nike gave up on wearable devices. They used to sell their own fitness trackers and sensors.
- 762236 7y ago
  It is tough. One of the nice things about the Garmin universe is that they have a foundation of open standards that help with interoperability and forward continuity if parts of that universe close. The FIT file format is open. The ANT+ protocol is open I believe, but devices can also use BLE which is open. If I preserve all of my FIT files, and Strava decided to close down, I could upload them all to Training Peaks or an alternative site. I've already written my own analysis software which didn't require permission from any website for access to my data. My Garmin device gives me access to the FIT files without requiring a cloud service.
  - nradov 7y ago
    The ANT+ protocol and FIT file format are sort of open. They are well documented and available to everyone. Multiple independent companies do contribute. But ultimately they are controlled by Garmin; they aren't true open standards like WiFi, TCP/IP, or HTML. https://www.thisisant.com/ https://www.thisisant.com/
jbj 7y ago
Tech startups change a lot, when you use something one and off over a long period of time, I find it difficult to navigate within their ecosystems. As for sports tracking, there are a few reasons I can see to use them: Social, Health, Visualization, & Data collection/management Maybe a little off topic for some, but here is my experience with sports tracking after using a couple of different solutions during the past 10 years: I like Endomondo, and joined fairly short after they launched the website. They have had a pro version, a plus version, and now a premium version. Just when the app launched, I bought the paid version from the app store, which was a single payment and I liked to support a new, and in my case local, initiative. One thing which was really nice with particularly this app, was the audio feedback, while running, so no need to look at a screen to get the lap time, pace, heart rate, etc. I don't use the social features a lot, but it seems that Strava[0] now dominates in this space, I have tried their app, but I don't like their data vis, and find their privacy/sharing permissions to distracting to modify to suit my preference. I have since moved to using a running watch from Garmin and don't really rely on the tracking capability of a smartphone. Now I have copied my running activities to runalyze[1] a project which used to have all their code base on github in their earlier days. They do a fantastic job at visualizing data from both my watch and surprisingly also very well from 3rd party footpod powermeters[2], they do this much better than Garmin does on their own website[3] because they overlay right and left shoe on the same graph. They do on the other hand, not have 'social' features, but you can generate a public sharable URL. Luckily, Garmin is a pretty big company, and the will hopefully not close their service any time soon, but it bothers me a little that on my newer watch, 920XT, I need data connection to extract my activities from my watch directly directly to their platform in order to view it. On my old 910XT, it was possible to extract activities to my laptop, or even to my phone with a 3rd party app[4] and an ANT+ chip. There was even a nice app for viewing activities locally on the device [5] - a really nice solution if you don't have a data connection, and you are using an older watch with an android phone. Over all, I have been very happy with Garmin, just with the tiny exceptions of need for online sync, and the decision to remove support for their temperature sensor data field. -cheers [0] https://www.strava.com/ https://www.strava.com/ [1] https://runalyze.com/ https://runalyze.com/ [2] https://runscribe.com/ https://runscribe.com/ [3] https://connect.garmin.com/ https://connect.garmin.com/ [4] https://play.google.com/store/apps/details?id=com.quantrity.ant2net_pro https://play.google.com/store/apps/details?id=com.quantrity.... [5] https://play.google.com/store/apps/details?id=sk.flashdev.gcviewer.pro https://play.google.com/store/apps/details?id=sk.flashdev.gc...
neonate 7y ago
https://archive.md/xO3xd https://archive.md/xO3xd
sm4rk0 7y ago
For curious, this is the actual news from the title: The company quietly pulled its UA Record app from both Google Play and Apple's App Store on New Year's Eve. In an announcement dated sometime around January 8, Under Armour said that not only has the app been removed from all app stores, but the company is no longer providing customer support or bug fixes for the software, which will completely stop working as of March 31. Source: https://arstechnica.com/information-technology/2020/01/smart-scale-goes-dumb-as-under-armour-pulls-the-plug-on-connected-tech/ https://arstechnica.com/information-technology/2020/01/smart...

68 points by mjohn 7y ago

Under Armour still owns a lot of digital assets (1). I think this set back will help UA prepare for future successes. Bold Prediction: I think by 2035 neither Nike, Adidas, or Under Armour will be the dominant shoe brand. I believe we will have a new company which will change the game dynamically. A new Apple or Tesla of shoes. (1) https://www.google.com/amp/s/amp.businessinsider.com/under-armour-is-becoming-a-tech-company-2015-6 https://www.google.com/amp/s/amp.businessinsider.com/under-a...

sputknick 7y ago
not a crazy prediction. My prediction: Amazon. I have a few pairs of their branded shoes. Simple, cheap, effective. People will eventually realize the newest neat-o feature in the latest shoes are not that big a deal.
- mrosett 7y ago
  I think you underestimate the power of endorsements.
- chatmasta 7y ago
  So everyone will become a dad? Lol If we see a new shoe company, it will be an athlete-run business that comes from someone like Lebron or Curry starting their own brand. But Nike / UA would never let that happen which is why they pay them millions of dollars in endorsements. And if it did happen, Nike would acquire the new company in short order.
- rebuilder 7y ago
  This seems to me to be the exact opposite of how the shoe business works now.
- deleted 7y ago
  [deleted]
- _jal 7y ago
  > People will eventually realize the newest neat-o feature in the latest shoes are not that big a deal. Absolutely. Any day now, humans will lose their taste for novelty and fashion. Invest in burlap!
  - wmeredith 7y ago
    People do this all the time. It's called your forties and it's when marketers stop caring about you.
    - deleted 7y ago
      [deleted]
- zelly 7y ago
  Shoes are a Zahavian signal. It doesn't matter how comfortable or convenient the shoes are. Its primary purpose beyond protection of your feet is to prove you are with it. Same applies to iPhones and designer clothes.
tpetry 7y ago
Depending on which market you look at its already the case. Good running shoes are not vought from any of these brands, soccer shoes is mainly adidas/nike and just for fashion there could be a new company every day. Its just branding.
- techwizrd 7y ago
  I don't think this statement is true: > Good running shoes are not vought from any of these brands The Nike Vaporfly has made numerous headlines[0] for "technology doping" because runners are using it to win marathons. From the recent NYC marathon, Nike and Adidas dominated in comparison to other shoe brands[1]: > Of the total 36 podium finishers, 25 were wearing Nike shoes > Of the 12 winners, 8 were wearing Nike shoes > Adidas comes second with 6 podium finishers and 2 winners > Other brands are Brooks (2 podiums), Asics, Saucony and New Balance (1 podium each) 0: https://www.npr.org/2020/01/31/801580146/amid-nike-controversy-tracks-governing-body-sets-new-rules-for-shoes https://www.npr.org/2020/01/31/801580146/amid-nike-controver... 1: https://www.runningshoesguru.com/2018/11/shoes-of-the-winners-of-the-2018-world-marathon-majors-infographic/ https://www.runningshoesguru.com/2018/11/shoes-of-the-winner...
  - chrisBob 7y ago
    Shoes of the winning marathoners tells you what brand is sponsoring the runners. The sponsorship has a tremendous impact on who wins major races. The shoes don't have that much of an impact.
    - nradov 7y ago
      That's just dead wrong. Multiple independent researchers have verified that the latest Nike running shoes are more efficient than any competitors. In these distance running events even a tiny improvement can be the difference between 1st place and 11th. The lion's share of prize money and recognition goes to the top 3; everyone else barely gets mentioned.
    - dilyevsky 7y ago
      Clearly you haven’t run any marathons recently. Most serious runners with money to spend are now using nike by my observation
unlinked_dll 7y ago
More likely that Nike becomes the AB InBev of shoes and just acquires little brands that have any chance of growing big enough to be a threat

SQueeeeeL 7y ago

What a disingenuous title, they're killing some small app, not MFP which is the one people commonly use

dlgeek 7y ago
But, it's an app that's connected to hardware that was sold, and that /is/ news, because the hardware is now much less useful than it was when it was marketed and sold.
frodprefect 7y ago
Maybe this is a sign of what's to come (hopefully not)
hairofadog 7y ago
"MFP" is "My Fitness Pal" for those of you like me who haven't had enough coffee yet
passive 7y ago
Yeah, I was worried there for a moment, because MFP is a pretty great app for tracking what you eat, among other things.
- tlbsofware 7y ago
  Same here, I was about to spend all weekend scrapping their data to rebuild it if they were just going to shut it off. It’s definitely the top calorie tracker out there right now
  - rconti 7y ago
    Yup, using MFP is one of the best changes I've ever made in my life. (not to say I couldn't do the same with another product, but it happens to be the one i use)
hurricanesugar 7y ago
Agreed, although the idea of MyFitnessPal being killed for a moment activated my long-held desire to build an alternative. MFP is bloated, locked down (without a premium subscription) and the UX lacks thoughtfulness in many painful ways (two examples: navigating between diary dates and viewing macronutrients per meal).

buboard 7y ago

Better to quit the experiment early before the damage becomes big enough to hurt the brands image.

kjakm 7y ago

I really don't understand why they can't just stop selling the hardware but continue supporting the app and introduce a way to move data from it to one of their other products. They're a big enough company they can shoulder the cost of this. In fact - it should be considered an investment in not losing future business. Failing to do it just shows disdain for their customers.

sbarre 7y ago
I'll never understand why they won't invest even a small amount to provide basic data export (make it a CSV!) of whatever customer data they have. Most people won't use it, but for those who want it, they can have it.. Someone should start a "service shutdown customer data export as service" business.. :-)

dadarepublic 7y ago

Sneakerhead here. This is tangental but related. The core of Under Armor's problem is design. The market is simply not excited by UA's offerings. This cascades throughout their ecosystem - this app included. UA sells shoes, no question. Just not to sneakerheads. Think of it this way, I remember as web engineer, when engineers were installing Chrome on family members computers to get them off the built-in browser. Chrome was far better (at the time) and the core audience - engineers - helped Chrome ascend to the status as most widely used browser (https://gs.statcounter.com/browser-market-share https://gs.statcounter.com/browser-market-share). Nike, Adidas, and recently New Balance have just consistently produced more exiting designs beyond the initial hype machine. A simple look at the StockX resale market reflects that. I'm not surprised this app failed. UA is a big brand and, no doubt this will not kill them. But they aren't an 'exiting' brand. Focus on the core product - that marketing that the core product design provides effects all their efforts - this app included.

gknoy 7y ago
I hope you'll forgive my ignorance, but what do you (as a "sneakerhead") look for in shoe design? Is this a matter of visual aethetics, or of performance/support metrics? I buy shoes relatively rarely, and usually end up getting something similar to what I had before, so I feel like I have no idea what "good design" even means in a shoe, any more than I would consider design of a screwdriver. Obviously, such good design exists -- I like one cordless drill better than the other, for example -- but often time good design is not immediately obvious. What are the hallmarks of good shoe design that you look for? What excites you about one shoe vs another, and that prompts you to buy specific shoes rather than whatever happens to fit at $store?
- awad 7y ago
  It's not necessarily one or the other but definitely skews towards the aesthetics/fashion element. That said, the best designed sneakers often rank highly on both of those dimensions. Another poster mentioned Nike's rise in running shoes. They're highly functional, often the best in the game, but also designed with enough attention to aesthetics to be seen on the foot of many executives in their day to day lives. That's good design. To the gp's point, the single pair of UA sneakers I own are highly functional and sport-specific that only come out at the gym...but picking them out of a crowd of UA's lineup is difficult.

nradov 7y ago

It's just really tough to compete in the fitness tech market. The total addressable market size isn't huge. And over the last few years Garmin has thrown tremendous resources into it and launched so many new products that smaller competitors were squeezed out. Wahoo, Suunto, Coros, and Polar are still hanging on with small market shares in devices and Strava may survive as an independent app. Nike tried and gave up. Fitbit was slowly dying and got rescued by a Google acquisition. But anyone else is going to have to come up with a real disruptive innovation to have a chance of long term survival.

robertjfclarke 7y ago
It's not entirely accurate to say that Nike gave up on apps. They still maintain a core shopping app, Strava competitor and one or two other niches: https://apps.apple.com/us/developer/nike-inc/id301521406#see-all/i-phone-apps https://apps.apple.com/us/developer/nike-inc/id301521406#see...
- nradov 7y ago
  Nike gave up on wearable devices. They used to sell their own fitness trackers and sensors.
762236 7y ago
It is tough. One of the nice things about the Garmin universe is that they have a foundation of open standards that help with interoperability and forward continuity if parts of that universe close. The FIT file format is open. The ANT+ protocol is open I believe, but devices can also use BLE which is open. If I preserve all of my FIT files, and Strava decided to close down, I could upload them all to Training Peaks or an alternative site. I've already written my own analysis software which didn't require permission from any website for access to my data. My Garmin device gives me access to the FIT files without requiring a cloud service.
- nradov 7y ago
  The ANT+ protocol and FIT file format are sort of open. They are well documented and available to everyone. Multiple independent companies do contribute. But ultimately they are controlled by Garmin; they aren't true open standards like WiFi, TCP/IP, or HTML. https://www.thisisant.com/ https://www.thisisant.com/

jbj 7y ago

Tech startups change a lot, when you use something one and off over a long period of time, I find it difficult to navigate within their ecosystems. As for sports tracking, there are a few reasons I can see to use them: Social, Health, Visualization, & Data collection/management Maybe a little off topic for some, but here is my experience with sports tracking after using a couple of different solutions during the past 10 years: I like Endomondo, and joined fairly short after they launched the website. They have had a pro version, a plus version, and now a premium version. Just when the app launched, I bought the paid version from the app store, which was a single payment and I liked to support a new, and in my case local, initiative. One thing which was really nice with particularly this app, was the audio feedback, while running, so no need to look at a screen to get the lap time, pace, heart rate, etc. I don't use the social features a lot, but it seems that Strava[0] now dominates in this space, I have tried their app, but I don't like their data vis, and find their privacy/sharing permissions to distracting to modify to suit my preference. I have since moved to using a running watch from Garmin and don't really rely on the tracking capability of a smartphone. Now I have copied my running activities to runalyze[1] a project which used to have all their code base on github in their earlier days. They do a fantastic job at visualizing data from both my watch and surprisingly also very well from 3rd party footpod powermeters[2], they do this much better than Garmin does on their own website[3] because they overlay right and left shoe on the same graph. They do on the other hand, not have 'social' features, but you can generate a public sharable URL. Luckily, Garmin is a pretty big company, and the will hopefully not close their service any time soon, but it bothers me a little that on my newer watch, 920XT, I need data connection to extract my activities from my watch directly directly to their platform in order to view it. On my old 910XT, it was possible to extract activities to my laptop, or even to my phone with a 3rd party app[4] and an ANT+ chip. There was even a nice app for viewing activities locally on the device [5] - a really nice solution if you don't have a data connection, and you are using an older watch with an android phone. Over all, I have been very happy with Garmin, just with the tiny exceptions of need for online sync, and the decision to remove support for their temperature sensor data field. -cheers [0] https://www.strava.com/ https://www.strava.com/ [1] https://runalyze.com/ https://runalyze.com/ [2] https://runscribe.com/ https://runscribe.com/ [3] https://connect.garmin.com/ https://connect.garmin.com/ [4] https://play.google.com/store/apps/details?id=com.quantrity.ant2net_pro https://play.google.com/store/apps/details?id=com.quantrity.... [5] https://play.google.com/store/apps/details?id=sk.flashdev.gcviewer.pro https://play.google.com/store/apps/details?id=sk.flashdev.gc...

neonate 7y ago

https://archive.md/xO3xd https://archive.md/xO3xd

sm4rk0 7y ago

For curious, this is the actual news from the title: The company quietly pulled its UA Record app from both Google Play and Apple's App Store on New Year's Eve. In an announcement dated sometime around January 8, Under Armour said that not only has the app been removed from all app stores, but the company is no longer providing customer support or bug fixes for the software, which will completely stop working as of March 31. Source: https://arstechnica.com/information-technology/2020/01/smart-scale-goes-dumb-as-under-armour-pulls-the-plug-on-connected-tech/ https://arstechnica.com/information-technology/2020/01/smart...