4 ms·

Pretty much everyone says the pricing model sucks. I agree. Will rework. Edit - Don't want to devalue it but wondering if it's worth having a tier for the real

by winrid 7y ago

Pretty much everyone says the pricing model sucks. I agree. Will rework. Edit - Don't want to devalue it but wondering if it's worth having a tier for the really small players? So like $4.99 up to 5m page loads a month or something. Then $99 for unlimited and you know enterprise is its own game. Edit#2 - If you sign up now I will migrate your subscription to the new pricing model which I will implement tomorrow, no worries (unless you really really like the current pricing....)

rewq4321 7y ago
Seeing the current $70/month for 250,000 page views definitely turned me away (did I read that right? weird decimal place in your copy: 250000.00), but I might not be your target audience. If you do lower the price, just make sure it's long-term sustainable. $5 for 5 million page loads (if that's what you mean in your comment above) would be great, and something I'd consider (since the alternative for me is setting up a $5 DO droplet with schnack[0] or commento[1]) but that might be a bit too cheap depending on the costs on your side (e.g. fighting spam). Might be worth looking at competitors' pricing for inspiration. A lot of developer types would most likely choose your service over disqus even if you're a bit more expensive, simply because of all the bloat and tracking and shady behavior of disqus. That would be too expensive for me, but like I said, I might not be your target audience. I love the simple setup and that you're focused on performance and not spying on users! If the pricing gets adjusted, I would seriously consider adding it to some of my sites. Oh, if you're not going to make it open source, then an "export" feature is crucial for me, because I despise lock-in. [0]: https://schnack.cool/ https://schnack.cool/ [1]: https://github.com/adtac/commento https://github.com/adtac/commento
- winrid 7y ago
  Yes I will definitely do load tests to determine what won't break me. I really like the $4.99 number. Now have to pick a traffic number. You can export all of your data. Made sure I had that from the get-go. When writing the importer from the other providers it's amazing how much they hide from you. Disqus doesn't even export avatar urls. Decimal place - yeah I tend to automate things and all that is generated from some configuration. I trusted Number.toLocaleString too much :) Schnack - thanks. One cool thing that has that I don't is localization. I have to work on that. Edit - a fun story that should have shown me how bad the pricing model is. I was using Mapbox for a project and accidentally made 1m api calls. I still owe them a few thousand dollars.... So yeah, I am morally obligated to fix it. :D
  - winrid 7y ago
    Done!
  - winrid 7y ago
    Localization's been added.
- deleted 7y ago
  [deleted]
- cutemonster 7y ago
  > something I'd consider [...] since the alternative for me is [...] commento It sounds as if there's something about Commento you're not totally happy with -- I'm curious about what that could be?
mrkurt 7y ago
I think you might actually be devaluing it by coupling pricing to page loads. The value of a comment system is more in how many people use it and how many comments they make.
notyourday 7y ago
> Pretty much everyone says the pricing model sucks. I agree. Will rework. Why would you ever listen to people who are not your customers (pulled out a credit card, agreed to be charged) about what you should be doing? Starbucks coffee is $2.45 + taxes. 100/mo is less than a cup of coffee a day.
- winrid 7y ago
  Well, I already knew it wasn't great just compared to the competition and the value proposition. Don't worry. I have pushed back a lot on a lot of feedback (quite a few people did not like the design @ Reddit). I'm sticking to my values. :)

by winrid 7y ago

rewq4321 7y ago

Seeing the current $70/month for 250,000 page views definitely turned me away (did I read that right? weird decimal place in your copy: 250000.00), but I might not be your target audience. If you do lower the price, just make sure it's long-term sustainable. $5 for 5 million page loads (if that's what you mean in your comment above) would be great, and something I'd consider (since the alternative for me is setting up a $5 DO droplet with schnack[0] or commento[1]) but that might be a bit too cheap depending on the costs on your side (e.g. fighting spam). Might be worth looking at competitors' pricing for inspiration. A lot of developer types would most likely choose your service over disqus even if you're a bit more expensive, simply because of all the bloat and tracking and shady behavior of disqus. That would be too expensive for me, but like I said, I might not be your target audience. I love the simple setup and that you're focused on performance and not spying on users! If the pricing gets adjusted, I would seriously consider adding it to some of my sites. Oh, if you're not going to make it open source, then an "export" feature is crucial for me, because I despise lock-in. [0]: https://schnack.cool/ https://schnack.cool/ [1]: https://github.com/adtac/commento https://github.com/adtac/commento

winrid 7y ago
Yes I will definitely do load tests to determine what won't break me. I really like the $4.99 number. Now have to pick a traffic number. You can export all of your data. Made sure I had that from the get-go. When writing the importer from the other providers it's amazing how much they hide from you. Disqus doesn't even export avatar urls. Decimal place - yeah I tend to automate things and all that is generated from some configuration. I trusted Number.toLocaleString too much :) Schnack - thanks. One cool thing that has that I don't is localization. I have to work on that. Edit - a fun story that should have shown me how bad the pricing model is. I was using Mapbox for a project and accidentally made 1m api calls. I still owe them a few thousand dollars.... So yeah, I am morally obligated to fix it. :D
- winrid 7y ago
  Done!
- winrid 7y ago
  Localization's been added.
deleted 7y ago
[deleted]
cutemonster 7y ago
> something I'd consider [...] since the alternative for me is [...] commento It sounds as if there's something about Commento you're not totally happy with -- I'm curious about what that could be?

mrkurt 7y ago

I think you might actually be devaluing it by coupling pricing to page loads. The value of a comment system is more in how many people use it and how many comments they make.

notyourday 7y ago

> Pretty much everyone says the pricing model sucks. I agree. Will rework. Why would you ever listen to people who are not your customers (pulled out a credit card, agreed to be charged) about what you should be doing? Starbucks coffee is $2.45 + taxes. 100/mo is less than a cup of coffee a day.

winrid 7y ago
Well, I already knew it wasn't great just compared to the competition and the value proposition. Don't worry. I have pushed back a lot on a lot of feedback (quite a few people did not like the design @ Reddit). I'm sticking to my values. :)