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For me, the lack of guarantee about dead pixels is what is holding me back from buying a PineBook Pro. It’s 2020. Dead pixels shouldn’t be a thing anymore. I w

by k_sze 7y ago

For me, the lack of guarantee about dead pixels is what is holding me back from buying a PineBook Pro. It’s 2020. Dead pixels shouldn’t be a thing anymore. I would be willing to pay a little bit more and get a unit that is guaranteed to have no dead pixel. Alas, they don’t offer that option.

peterisza 7y ago
You can buy mine for a very good price if you are in Europe. It doesn't have any dead pixels, and I have only used it for 5 hours or so.
- jve 7y ago
  For how much and what country?
- jasonvorhe 7y ago
  I'll take it. How can I contact you? I'm located in Germany.
  - peterisza 7y ago
    Please pm me here (same user name, #pinebook channel): https://discordapp.com/invite/DgB7kzr https://discordapp.com/invite/DgB7kzr.
kick 7y ago
"Don't RMA for a few dead pixels" is pretty much standard on every legal text ever, and just because it's date '+%Y' doesn't mean that we've magically solved every problem when it comes to manufacturing, especially with displays. If it means that much to you, get a Chromebook. They'll probably have about as much of a chance of getting a dead pixel, but hey, it's not like you'd know that because Chromebook manufacturers aren't as transparent as PINE64. Assuming their policies haven't changed since I checked them last, Apple still allows 7-8 stuck/dead pixels on devices the size of the Pinebook Pro. Dell six. Apple is the richest company in the world. PINE64 doesn't even count as a startup.
- dlivingston 7y ago
  Maybe it's because I haven't looked hard enough, or maybe it's because ppi is so high on modern displays, but I haven't noticed a dead or stuck pixel on any Apple product I've owned in...well, years.
  - imtringued 7y ago
    That only strengthens the point that the presence of dead pixels is not influenced by the year the screen was made but it is clearly influenced by the amount of money invested into the quality of the final product.
- imtringued 7y ago
  I think the 2020 reference doesn't make sense because dead pixels are an inherent part of the manufacturing process. The only way to reduce the impact of dead pixels is to discard defective panels which drives up the price but this is a low cost product from a relatively unknown manufacturer who might cancel the product if there are too many RMAs. It is perfectly okay to say "It's 2020, why does my company still force me to use flash when it's unsupported in the latest browsers?". Flash is obsolete and will only become more obsolete over time. Dead pixels will probably keep happening until we switch away from conventional display technology.
ocdtrekkie 7y ago
I think PINE's ordering page is very much clear that if that's the sort of thing you'd RMA for, they'd rather not have you as a customer. My understanding is they're making basically no profit on these early run PineBook Pros and PinePhones. This is like an $800 laptop feel for a $200 laptop price. Minor defects are worth just living with. And eventually, you can always buy yourself a replacement screen too.
efficax 7y ago
if their QA discarded every display with a single dead pixel, it wouldn't be $199

by k_sze 7y ago

peterisza 7y ago

You can buy mine for a very good price if you are in Europe. It doesn't have any dead pixels, and I have only used it for 5 hours or so.

jve 7y ago
For how much and what country?
jasonvorhe 7y ago
I'll take it. How can I contact you? I'm located in Germany.
- peterisza 7y ago
  Please pm me here (same user name, #pinebook channel): https://discordapp.com/invite/DgB7kzr https://discordapp.com/invite/DgB7kzr.

kick 7y ago

"Don't RMA for a few dead pixels" is pretty much standard on every legal text ever, and just because it's date '+%Y' doesn't mean that we've magically solved every problem when it comes to manufacturing, especially with displays. If it means that much to you, get a Chromebook. They'll probably have about as much of a chance of getting a dead pixel, but hey, it's not like you'd know that because Chromebook manufacturers aren't as transparent as PINE64. Assuming their policies haven't changed since I checked them last, Apple still allows 7-8 stuck/dead pixels on devices the size of the Pinebook Pro. Dell six. Apple is the richest company in the world. PINE64 doesn't even count as a startup.

dlivingston 7y ago
Maybe it's because I haven't looked hard enough, or maybe it's because ppi is so high on modern displays, but I haven't noticed a dead or stuck pixel on any Apple product I've owned in...well, years.
- imtringued 7y ago
  That only strengthens the point that the presence of dead pixels is not influenced by the year the screen was made but it is clearly influenced by the amount of money invested into the quality of the final product.
imtringued 7y ago
I think the 2020 reference doesn't make sense because dead pixels are an inherent part of the manufacturing process. The only way to reduce the impact of dead pixels is to discard defective panels which drives up the price but this is a low cost product from a relatively unknown manufacturer who might cancel the product if there are too many RMAs. It is perfectly okay to say "It's 2020, why does my company still force me to use flash when it's unsupported in the latest browsers?". Flash is obsolete and will only become more obsolete over time. Dead pixels will probably keep happening until we switch away from conventional display technology.

ocdtrekkie 7y ago

I think PINE's ordering page is very much clear that if that's the sort of thing you'd RMA for, they'd rather not have you as a customer. My understanding is they're making basically no profit on these early run PineBook Pros and PinePhones. This is like an $800 laptop feel for a $200 laptop price. Minor defects are worth just living with. And eventually, you can always buy yourself a replacement screen too.

efficax 7y ago

if their QA discarded every display with a single dead pixel, it wouldn't be $199