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Amazon support specifically recommended this approach to me when I was outside the return window.
by byoung2 7y ago
Amazon support specifically recommended this approach to me when I was outside the return window.
- banana_giraffe 7y agoI don't doubt a rep told you this. My question would be: Is this their policy, or something the rep figured out to make customers stop complaining?
- byoung2 7y agoThis is a case that is not specifically addressed by Amazon's return policy. As is the case with any return, all they really care about is that the item number of the item being returned is the same as the item number on the order they are crediting. Consider the following scenario: I buy 2 widgets from Amazon, and 2 of the same model widgets from Best Buy. I line up all 4 widgets to test and find that 2 widgets are broken. I have no idea which store the broken widgets came from since they are all identical. I return them to Amazon because it is more convenient. It is quite possible that I returned the Best Buy widgets to Amazon.
- imtringued 7y agoYou can also send bricks back and they will send the brick to the next buyer. [0] [0] I don't recommend this.