6 ms·

If the item is still available, it is possible to purchase it again, and return the broken item during the 30 day return window of the new purchase.

Wowfunhappy 7y ago
So, a 30 day warranty. I guess that's better than 0 days, but barely.
- jasonjayr 7y ago
  No, better than that. If it fails 90-180+ days, you can still re-buy & return defective one.
- ars 7y ago
  No it's an infinite warranty - every time it breaks, buy it again, return the bad one. Infinite as long as they keep making it.
  - deleted 7y ago
    [deleted]
  - bradknowles 7y ago
    So, they constantly switch the exact SKU for the item they’re selling and reject your return because it’s not the same SKU as the other one and make you pay for both. That’s where this practice will lead.
rhexs 7y ago
Possible, but Amazon eventually bans for enough returns, so that isn't a great solution.
- jaytaylor 7y ago
  I've had them send me a defective item 4x in a row before, only getting it right on attempt #5. I doubt they'll ban you as long as you're honest and behave well. Many products they sell can be sketchy in quality, and I'd bet they are aware of what can go wrong.
- twblalock 7y ago
  I've returned a lot of stuff for valid reasons (mainly shipping damage) and I've never been banned.
  - byoung2 7y ago
    My wife has returned 166 items in the last 12 months with no issues
    - ghaff 7y ago
      How on earth do you get to that level of returns? I use Amazon a lot and I'm pretty sure I don't order that many things over the course of a year.
      - ec109685 7y ago
        Maybe clothes?
        ghaff 7y ago
        I imagine you're correct. Especially with shoes, lots of people order multiple pairs to try on like they would in a store. Zappos, which Amazon owns, even encourages the practice I believe.
        thrwaway69 7y ago
        Why not just go to a store at that point? It would be less hassle...unless there is a specific bulk option for trial, that is so much waste and not very environment friendly. The only times I have returned a thing is when it came broken or was radically different than advertised. If the cost of shipping, environment and combined wasted time of everyone involved is higher than the 70% price of the product, then I will put it in the store room or donate it away at some point later.
        jen20 7y ago
- smt88 7y ago
  In the US, getting banned from Amazon would be a minor inconvenience at worst. Target, Walmart, Best Buy, Wayfair, BB&B, Overstock, and a few other sites replicate the useful portion of Amazon's catolog in its entirety, several times over. They also rarely cost more.
  - ghaff 7y ago
    Ordering from a bunch of different places with variances in shipping seems like a lot more work to me. And I'm guessing those places don't carry the unusual or oddball stuff. You can add eBay I guess. Getting banned wouldn't be the end of the world but it would be inconvenient for a lot of people.
    - smt88 7y ago
      Walmart.com is very similar to Amazon. It has plenty of no-brand Chinese stuff. Amazon hasn't been the only seller of anything in a long time, and how much of each person's history is oddball anyway? Also, those places all offer 2-day shipping. Most are moving toward same-day because their inventory is already deployed everywhere.
jedimastert 7y ago
This is definitely fraud, yeah? I wonder if they have fraud detection for this kinda thing. Or if it's just not worth the expense for most things.
- dsfyu404ed 7y ago
  Fraud requires mens rea. They are going to have to have a hell of a time proving mens rea when the local law expressly allows a consumer to exchange a defective product in the time limit when the supposed fraud happened. Ethical or not it's expressly not criminal.
  - slg 7y ago
    The old two wrongs make a right defense. I have a feeling this will be as successful in court as it was against my mom when I was 6 years old.
    - dsfyu404ed 7y ago
      >The old two wrongs make a right defense. Where the hell did you get that from my comment? I'm saying that no prosecutor is going to take a fraud case where the fact pattern is of a consumer manipulating a return system in order to achieve an outcome that was identical to one expressly allowed by their state law (return or exchange for non-defective example within 90 days).
      - slg 7y ago
        If a store overcharged you $5, are you allowed to break into the store after it closes to steal your $5 back? Because that seems to be your argument that you are justified in breaking the law as long as it returns you to some natural state of evenness.
  - jedimastert 7y ago
    > Fraud requires mens rea You mean like saying you're going to return one item (the one amazon just sent you and the one you clicked on with the shipping date) and actually sending another (one you bought two years ago)? I think it'd be pretty easy to prove, tbh. That's not what I was referring to anyways. They almost certainly wouldn't go to court for a $50 backpack, but they can definitely bar you from using the service if they think you're going to cost them more money than you give.

Wowfunhappy 7y ago

So, a 30 day warranty. I guess that's better than 0 days, but barely.

jasonjayr 7y ago
No, better than that. If it fails 90-180+ days, you can still re-buy & return defective one.
ars 7y ago
No it's an infinite warranty - every time it breaks, buy it again, return the bad one. Infinite as long as they keep making it.
- deleted 7y ago
  [deleted]
- bradknowles 7y ago
  So, they constantly switch the exact SKU for the item they’re selling and reject your return because it’s not the same SKU as the other one and make you pay for both. That’s where this practice will lead.

rhexs 7y ago

Possible, but Amazon eventually bans for enough returns, so that isn't a great solution.

jaytaylor 7y ago
I've had them send me a defective item 4x in a row before, only getting it right on attempt #5. I doubt they'll ban you as long as you're honest and behave well. Many products they sell can be sketchy in quality, and I'd bet they are aware of what can go wrong.
twblalock 7y ago
I've returned a lot of stuff for valid reasons (mainly shipping damage) and I've never been banned.
- byoung2 7y ago
  My wife has returned 166 items in the last 12 months with no issues
  - ghaff 7y ago
    How on earth do you get to that level of returns? I use Amazon a lot and I'm pretty sure I don't order that many things over the course of a year.
    - ec109685 7y ago
      Maybe clothes?
      - ghaff 7y ago
        I imagine you're correct. Especially with shoes, lots of people order multiple pairs to try on like they would in a store. Zappos, which Amazon owns, even encourages the practice I believe.
        thrwaway69 7y ago
        Why not just go to a store at that point? It would be less hassle...unless there is a specific bulk option for trial, that is so much waste and not very environment friendly. The only times I have returned a thing is when it came broken or was radically different than advertised. If the cost of shipping, environment and combined wasted time of everyone involved is higher than the 70% price of the product, then I will put it in the store room or donate it away at some point later.
        jen20 7y ago
smt88 7y ago
In the US, getting banned from Amazon would be a minor inconvenience at worst. Target, Walmart, Best Buy, Wayfair, BB&B, Overstock, and a few other sites replicate the useful portion of Amazon's catolog in its entirety, several times over. They also rarely cost more.
- ghaff 7y ago
  Ordering from a bunch of different places with variances in shipping seems like a lot more work to me. And I'm guessing those places don't carry the unusual or oddball stuff. You can add eBay I guess. Getting banned wouldn't be the end of the world but it would be inconvenient for a lot of people.
  - smt88 7y ago
    Walmart.com is very similar to Amazon. It has plenty of no-brand Chinese stuff. Amazon hasn't been the only seller of anything in a long time, and how much of each person's history is oddball anyway? Also, those places all offer 2-day shipping. Most are moving toward same-day because their inventory is already deployed everywhere.

jedimastert 7y ago

This is definitely fraud, yeah? I wonder if they have fraud detection for this kinda thing. Or if it's just not worth the expense for most things.

dsfyu404ed 7y ago
Fraud requires mens rea. They are going to have to have a hell of a time proving mens rea when the local law expressly allows a consumer to exchange a defective product in the time limit when the supposed fraud happened. Ethical or not it's expressly not criminal.
- slg 7y ago
  The old two wrongs make a right defense. I have a feeling this will be as successful in court as it was against my mom when I was 6 years old.
  - dsfyu404ed 7y ago
    >The old two wrongs make a right defense. Where the hell did you get that from my comment? I'm saying that no prosecutor is going to take a fraud case where the fact pattern is of a consumer manipulating a return system in order to achieve an outcome that was identical to one expressly allowed by their state law (return or exchange for non-defective example within 90 days).
    - slg 7y ago
      If a store overcharged you $5, are you allowed to break into the store after it closes to steal your $5 back? Because that seems to be your argument that you are justified in breaking the law as long as it returns you to some natural state of evenness.
- jedimastert 7y ago
  > Fraud requires mens rea You mean like saying you're going to return one item (the one amazon just sent you and the one you clicked on with the shipping date) and actually sending another (one you bought two years ago)? I think it'd be pretty easy to prove, tbh. That's not what I was referring to anyways. They almost certainly wouldn't go to court for a $50 backpack, but they can definitely bar you from using the service if they think you're going to cost them more money than you give.