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Similar in New Zealand, although the exact time isn't defined. The parent comment's case would almost certainly fall under the protection of the Consumer Guaran
by Nition 7y ago
Similar in New Zealand, although the exact time isn't defined. The parent comment's case would almost certainly fall under the protection of the Consumer Guarantees Act[1][2] and Sony would have to fix or replace it. Of course, getting a company to actually do something can be harder than just telling them the law.
[1] https://www.consumerprotection.govt.nz/general-help/consumer-laws/consumer-guarantees-act/ https://www.consumerprotection.govt.nz/general-help/consumer...
[2] http://www.legislation.govt.nz/act/public/1993/0091/24.0/DLM311053.html http://www.legislation.govt.nz/act/public/1993/0091/24.0/DLM...
- teruakohatu 7y agoIn my experience the CGA is generally ignored until the Commerce Commission investigates. The best you could do is take them to the Disputes Tribunal (small claims court) and then the time and energy involved is probably outweighed by the replacement cost unless it's a ultra high end TV.
- tjpnz 7y agoWould it really be that bad? Sounds like an easy win - even if they did show up (which they won't).