> Grocery checkout automation is atrocious, which is why higher end chains like Whole Foods don’t have them, even though they’re better able to afford automatio

> Grocery checkout automation is atrocious, which is why higher end chains like Whole Foods don’t have them, even though they’re better able to afford automation. No, Costco for example I expect to not have automation because I'm bulk buying and don't want to deal with trying to fit all that on their weight scale for self checkout. Also, Whole Foods doesn't SKU on all their produce products which makes this a pain for anyone trying to use self checkout. Stores here in Canada like Loblaws, Metro, IGA, etc are rolling out self checkout. Thank goodness, I don't want to talk to people, asked if I'll donate $1 to something, etc. Today, I went through Walmart cash checkout because I was buying 7 storage bins for a move. The entire thought process why I didn't go through self checkout: - Don't have handheld bar scanner - Someone probably going to stop me because they'll think I've put something inside of bins. - There's almost no space on the self checkout to actually do large purchases. People want convenient experiences. I saw older generations +65 starting to use self checkouts at grocery chains. Spend time watching behavior. Same repeat that happened when McDonald's kiosks rolled out. Now, people get pissed when other people go to use the cash because it pulls someone off the line to deal with someone not using mobile order or the kiosk.