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Some Netflix trivia: my residential internet connection can't stream Netflix as of yesterday. I get M7111-5059 which is "[y]ou seem to be using an unblocker or

Some Netflix trivia: my residential internet connection can't stream Netflix as of yesterday. I get M7111-5059 which is "[y]ou seem to be using an unblocker or proxy" despite using neither VPN nor HTTP proxy. I don't have malware on my PC, everything else is an iDevice, the trickiest thing I do is use Google Public DNS [0]. Alas their help page [1] says to contact my ISP. Who have helpfully confirmed they aren't doing a VPN on my behalf! Contacting Netflix results in them asking me if I am using "automatic" network settings and to ... contact my ISP. "We’re confident that your ISP can get you back to streaming." My best theory is they've blocked a range of IPs belonging to my ISP because something in that range is helping users evade Netflix's geoblocking. If anybody knows more about how Netflix's great firewall works I am all ears... EDIT: Yes I have tried changing my IP by disconnecting the modem but it seems it's a static assignment. Next port of call is to ask the ISP. Or better yet, Netflix might unblock me! [0] Cloudflare DNS makes no difference, and my ISP's DNS makes no difference. [1] https://help.netflix.com/en/node/53047 https://help.netflix.com/en/node/53047

judge2020 7y ago
Maybe your ISP could give you a new IP but it would have to be outside the unknown range Netflix blocked (and would be useless if it's an AS block).
robbintt 7y ago
Unplug your modem/dsl/etc for about 30 minutes and see if you can get a new IP address assigned from your provider. If that doesn't work, connect to your modem/dsl/etc software and generate a new mac address, then repeat the 30 minute disconnect. If that doesn't work, call and ask for a new IP because netflix won't connect.
superasn 7y ago
Yeah i think they may be being used by some VPN service to bypass netflix with or without their knowledge. Like I use windscribe and they allow me to see netflix US, UK, etc using their windflix servers which look like proxies on a regular residential connection (it says London the tube when i connect to windflix uk for example ). I'm sure the rest of the VPN providers are doing something similar resulting in getting the whole ISP blocked.
madaxe_again 7y ago
Irony of ironies, your best solution might be to use a vpn. My ISP does dramatic traffic shaping at peak hours, and is blocked by prime video as they think it’s a vpn, and I use a popular commercially available vpn provider to sidestep it, and most of their servers seem to work fine with Netflix etc. Additionally, as my ISP is a cell provider, it also means I get automatically served mobile optimised content when streaming, which the VPN also sidesteps - it’s the difference between 800kbps and 50mbps. It’s literally the difference between YouTube at 144p or 4K. It’s costing me $3 a month - my connection would be pretty much unusable without it.

judge2020 7y ago

Maybe your ISP could give you a new IP but it would have to be outside the unknown range Netflix blocked (and would be useless if it's an AS block).

robbintt 7y ago

Unplug your modem/dsl/etc for about 30 minutes and see if you can get a new IP address assigned from your provider. If that doesn't work, connect to your modem/dsl/etc software and generate a new mac address, then repeat the 30 minute disconnect. If that doesn't work, call and ask for a new IP because netflix won't connect.

superasn 7y ago

Yeah i think they may be being used by some VPN service to bypass netflix with or without their knowledge. Like I use windscribe and they allow me to see netflix US, UK, etc using their windflix servers which look like proxies on a regular residential connection (it says London the tube when i connect to windflix uk for example ). I'm sure the rest of the VPN providers are doing something similar resulting in getting the whole ISP blocked.

madaxe_again 7y ago

Irony of ironies, your best solution might be to use a vpn. My ISP does dramatic traffic shaping at peak hours, and is blocked by prime video as they think it’s a vpn, and I use a popular commercially available vpn provider to sidestep it, and most of their servers seem to work fine with Netflix etc. Additionally, as my ISP is a cell provider, it also means I get automatically served mobile optimised content when streaming, which the VPN also sidesteps - it’s the difference between 800kbps and 50mbps. It’s literally the difference between YouTube at 144p or 4K. It’s costing me $3 a month - my connection would be pretty much unusable without it.