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I’d play the devils advocate re. it being a “trap”. People get bored of things. Changing UI for the sake of changing UI is a sensible business decision if it
by b3kart 7y ago
I’d play the devils advocate re. it being a “trap”. People get bored of things. Changing UI for the sake of changing UI is a sensible business decision if it scratches the customers’ novelty itch. At least a good short-term decision.
- matwood 7y agoYeah. When a company doesn't make changes they get complaints about using the same 'old' or 'tired' design. The general market likes new regardless if it is better. To quote a recurring snarky remark from HIMYM, "newer is always better" /s
- bitwize 7y agoHow much of the "novelty itch" is something put there by software-company marketing to drive sales?
- b3kart 7y agoSure, some of it might be. But so are many other habits that we have. Marketing is a part of our culture know, and is inevitably influencing us, for better or worse. Charles Duhigg talks a bit about this in his "The Power of Habit".
- bitwize 7y agoIf you're a professional and you have a tool that works and is central to your job, the manufacturer changing it feels more like a betrayal than it does catering to your need for novelty. Office is a tool that works. People still complain about the Ribbon UI change, despite (possibly jusifiable) assurances that it really is a better UI.