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We use three versions of the email address internally: the exact verified address used at signup or the last valid email change, a normalized version of that (f

We use three versions of the email address internally: the exact verified address used at signup or the last valid email change, a normalized version of that (for identity) without + mailboxes, lowercased, de-accented, stripped of dots and other inert punctuation, and normalized in a number of other ways... and then of course the email parameter (only used during registration). We accomplish this with a slightly more restrictive version of the standard ABNF provided in the RFC. I guess I should probably document why we go to this trouble, in case somebody gets the brilliant idea to "simplify" it.

_jg 7y ago
Our team at Wisdom has done the exact same. It's been confusing at times, but much better once we got going.
_jal 7y ago
> stripped of dots and other inert punctuation The period thing is a Gmail feature, not a standard. some.email@mydomain and someemail@mydomain most certainly do not deliver to the same mailbox.
- microcolonel 7y ago
  > some.email@mydomain and someemail@mydomain most certainly do not deliver to the same mailbox. That's why we keep your verified mailbox address for sending mail; but there's no good reason to consider them different for the purpose of identity.
  - IAmEveryone 7y ago
    ...and only one in 50,000 e-mail addresses contain the string "rq5", therefore we strip that string from addresses... A false postive in these identity checks is likely to be less destructive than a false negative. But I still don't get the point of making up all sorts of rules not in the standard. I have seen both + as well as meaningful dots in e-mail adresses in the wild.
    - _jal 7y ago
      + and . have is legal in email addresses since it was standardized. Google was the first installation I know of to silently swallow periods. Plus-addressing was well-known back in the day, but as far as I know GUI mailers more or less killed the practice by not offering support for it, and web sites written by people too smart to know how to validate email addresses ensured you can't even use them properly anymore. Ref: http://www.faqs.org/rfcs/rfc822.html http://www.faqs.org/rfcs/rfc822.html, pages 8/9.
  - aleph1 7y ago
    > That's why we keep your verified mailbox address for sending mail; but there's no good reason to consider them different for the purpose of identity. Both of Microsoft's own identity services (AAD and Live ID, and by extension O365 and Outlook.com) recognize (and allow creation of) microcolonel@example.com, micro.colonel@example.com, and mic.rocolonel@example.com as distinct identities/email addresses. What you're saying is that once the first of (microcolonel|micro.colonel|mic.rocolonel)@example.com registers at github, the other two will no longer be able to do so, but will instead receive a confusing 'you already have an account' error, (hopefully) without being able to receive password reset emails.
- Symbiote 7y ago
  It is actually an antifeature, since it is non-standard and leads to various attacks. For example, a malicious user can register some.email@gmail.com so.meemail@gmail.com someem.ail@gmail.com so.mee.mail@gmail.com somee.mail@gmail.com so..mee.mail@gmail.com som..eem.ail@gmail.com so.meemail@gmail.com somee.mail@gmail.com with a service, which will (quite reasonably) send a "Welcome" email. That results in a flood of emails to the GMail user.
  - contravariant 7y ago
    This seems like it would take a lot of effort to mildly annoy someone. And the only way it can be automated is if the service doesn't protect itself against automated user sign-ups, which they will either start doing once someone really takes advantage of it, or will result in their domain being categorised as spam once they start sending lots of sign-up emails (either by the user or gmail in general).
  - morpheuskafka 7y ago
    I wouldn't go so far as to call it an antifeature--in fact, I wouldn't be surprised if a common use is to allow people to maintain multiple accounts on the same service with one email. It isn't standard, but it's not in violation of any standard--nothing says that the server must store each distinct valid email in a separate mailbox with its own login. Many servers implement "catchall" emails or aliases which result in the same thing, distinct addresses going to the same mailbox. What is a problem, and what is non-standards-compliant, is GitHub incorrectly assuming that all mail providers will do this when many do not. It would be no different from assuming that "admin" and "postmaster" go the same mailbox because that's the way a lot of software is configured.
kevin_thibedeau 7y ago
You can't assume that '+' has special meaning that can be stripped away.
- microcolonel 7y ago
  Why not? On most major hosts it has a special meaning, and otherwise it is a relatively ridiculous thing to just add willy-nilly to your email address. We keep your verified mailbox address, the one you gave us, for sending mail. I doubt we'll ever turn away a customer by preventing registration of a new account sharing the prefix to a plus sign in their email address with an existing customer.
  - kevin_thibedeau 7y ago
    Senders don't get to dictate how a recipient encodes their addresses. RFC 822: The local-part of an addr-spec in a mailbox specification (i.e., the host's name for the mailbox) is understood to be whatever the receiving mail protocol server allows.
    - microcolonel 7y ago
      I am well aware of that, but I'm comfortable requiring that new customers don't register an account with an email address foolishly designed to resemble another customer's email address in this particular way. We don't throw away their specified mailbox address, we just don't accept registrations which look suspiciously similar, or intended to cause confusion. I repeat, this has absolutely nothing to do with the mailbox address, where we send mail.
      - kevin_thibedeau 7y ago
        You can't decide for yourself what the semantics of someone else's address do or do not mean.
        msandford 7y ago
dathinab 7y ago
A lot of thinks you describe are Gmail properitary extensions. Especially the dot stripping. While far having two mail addresses only differing in dots is possible, especially with some older email addresses.
onion2k 7y ago
It's very unlikely but still conceivable that robby@ and rob.by@ could be two different people at the same domain.

_jg 7y ago

Our team at Wisdom has done the exact same. It's been confusing at times, but much better once we got going.

_jal 7y ago

> stripped of dots and other inert punctuation The period thing is a Gmail feature, not a standard. some.email@mydomain and someemail@mydomain most certainly do not deliver to the same mailbox.

microcolonel 7y ago
> some.email@mydomain and someemail@mydomain most certainly do not deliver to the same mailbox. That's why we keep your verified mailbox address for sending mail; but there's no good reason to consider them different for the purpose of identity.
- IAmEveryone 7y ago
  ...and only one in 50,000 e-mail addresses contain the string "rq5", therefore we strip that string from addresses... A false postive in these identity checks is likely to be less destructive than a false negative. But I still don't get the point of making up all sorts of rules not in the standard. I have seen both + as well as meaningful dots in e-mail adresses in the wild.
  - _jal 7y ago
    + and . have is legal in email addresses since it was standardized. Google was the first installation I know of to silently swallow periods. Plus-addressing was well-known back in the day, but as far as I know GUI mailers more or less killed the practice by not offering support for it, and web sites written by people too smart to know how to validate email addresses ensured you can't even use them properly anymore. Ref: http://www.faqs.org/rfcs/rfc822.html http://www.faqs.org/rfcs/rfc822.html, pages 8/9.
- aleph1 7y ago
  > That's why we keep your verified mailbox address for sending mail; but there's no good reason to consider them different for the purpose of identity. Both of Microsoft's own identity services (AAD and Live ID, and by extension O365 and Outlook.com) recognize (and allow creation of) microcolonel@example.com, micro.colonel@example.com, and mic.rocolonel@example.com as distinct identities/email addresses. What you're saying is that once the first of (microcolonel|micro.colonel|mic.rocolonel)@example.com registers at github, the other two will no longer be able to do so, but will instead receive a confusing 'you already have an account' error, (hopefully) without being able to receive password reset emails.
Symbiote 7y ago
It is actually an antifeature, since it is non-standard and leads to various attacks. For example, a malicious user can register some.email@gmail.com so.meemail@gmail.com someem.ail@gmail.com so.mee.mail@gmail.com somee.mail@gmail.com so..mee.mail@gmail.com som..eem.ail@gmail.com so.meemail@gmail.com somee.mail@gmail.com with a service, which will (quite reasonably) send a "Welcome" email. That results in a flood of emails to the GMail user.
- contravariant 7y ago
  This seems like it would take a lot of effort to mildly annoy someone. And the only way it can be automated is if the service doesn't protect itself against automated user sign-ups, which they will either start doing once someone really takes advantage of it, or will result in their domain being categorised as spam once they start sending lots of sign-up emails (either by the user or gmail in general).
- morpheuskafka 7y ago
  I wouldn't go so far as to call it an antifeature--in fact, I wouldn't be surprised if a common use is to allow people to maintain multiple accounts on the same service with one email. It isn't standard, but it's not in violation of any standard--nothing says that the server must store each distinct valid email in a separate mailbox with its own login. Many servers implement "catchall" emails or aliases which result in the same thing, distinct addresses going to the same mailbox. What is a problem, and what is non-standards-compliant, is GitHub incorrectly assuming that all mail providers will do this when many do not. It would be no different from assuming that "admin" and "postmaster" go the same mailbox because that's the way a lot of software is configured.

kevin_thibedeau 7y ago

You can't assume that '+' has special meaning that can be stripped away.

microcolonel 7y ago
Why not? On most major hosts it has a special meaning, and otherwise it is a relatively ridiculous thing to just add willy-nilly to your email address. We keep your verified mailbox address, the one you gave us, for sending mail. I doubt we'll ever turn away a customer by preventing registration of a new account sharing the prefix to a plus sign in their email address with an existing customer.
- kevin_thibedeau 7y ago
  Senders don't get to dictate how a recipient encodes their addresses. RFC 822: The local-part of an addr-spec in a mailbox specification (i.e., the host's name for the mailbox) is understood to be whatever the receiving mail protocol server allows.
  - microcolonel 7y ago
    I am well aware of that, but I'm comfortable requiring that new customers don't register an account with an email address foolishly designed to resemble another customer's email address in this particular way. We don't throw away their specified mailbox address, we just don't accept registrations which look suspiciously similar, or intended to cause confusion. I repeat, this has absolutely nothing to do with the mailbox address, where we send mail.
    - kevin_thibedeau 7y ago
      You can't decide for yourself what the semantics of someone else's address do or do not mean.
      - msandford 7y ago

dathinab 7y ago

A lot of thinks you describe are Gmail properitary extensions. Especially the dot stripping. While far having two mail addresses only differing in dots is possible, especially with some older email addresses.

onion2k 7y ago

It's very unlikely but still conceivable that robby@ and rob.by@ could be two different people at the same domain.