11 ms·

Amazon Blocks Sellers from Using FedEx Ground for Prime Shipments

189 points by Judson 7y ago

Spooky23 7y ago
Makes sense. Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. FedEx ground is a dumpster fire, unless they are doing the smartpost thing where USPS delivers. In my area, they are almost as bad as Laser.
- throwaway9980 7y ago
  Egads! I thought nothing could approach the uselessness of LaserShip. I’ll pray for packages good sir or madam.
  - umvi 7y ago
    The only time I ever had a package stolen was LaserShip
- paulmd 7y ago
  SmartPost is actually worse. I actually still have not got November's Bark Box, and they've in fact already charged December's. I've already complained once, they sent me something extra, that box got here before the first one did. Smartpost is garbage, the responsibility is too diffuse. Fedex says it's USPS's fault, USPS says it's Fedex's fault, nobody has any idea where it is or what's going on.
- organsnyder 7y ago
  > Makes sense. Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. That's been happening around the holidays since well before Amazon started dominating the shipping industry.
- fooey 7y ago
  I feel bad for the UPS guys whenever my door cam catches them sprinting to the door and back to their truck.
- cornishpixels 7y ago
  > Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. That's normal. Although at least here, it's Budget trucks. I must say, it was not very fun driving over 100 trucks from various Budget locations to the UPS depot, with 4 people.
evadne 7y ago
This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/default.aspx http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delivery-delays-on-winter-storms-and-high-demand.html https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.
- AaronFriel 7y ago
  This doesn't seem very strange if their goal is or was to pressure FedEx into better terms or stronger guarantees on delivery. Making an announcement and/or releasing these details to the press closer to an earnings report seems like a pretty high pressure tactic.
- 4ntonius8lock 7y ago
  The reporter did what 'reporters' do now: write the content that some PR agency requested of them. To get the real news I need to read comments like yours. Thanks, I think the title should be: "Amazon Changes Policy to Pressure Fedex in Negotiations."
- behringer 7y ago
  Fedex is the absolute worst. They're never on time and I can't even go to a Fedex location to pick up my own fedex packages. They more or less simply get returned to sender if they require any kind of signature. I'm glad Amazon is finally putting a stop to it.
  - cantbecool 7y ago
    If you have a FedEx Office anywhere near you, you could ask to have the package delivered there and held. I know they did that a few years ago.
  - canada_dry 7y ago
    > Fedex is the absolute worst. Here in Canada we have Purolator - the gov't (Canada Post) subsidiary that is a FedEx competitor. Their systems are ancient, their entire operation is pathetically slow and inefficient. E.g. a recent undelivered shipment that was to arrive last Friday still had the 'expected delivery date' unchanged two days later. When it finally changed it also noted that the package hadn't even left the distribution hub yet.
bransonf 7y ago
It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck, you don’t have to look hard to find product reviews that only gripe with the shipping time or condition. Amazon is going to vertically integrate shipping, no question. The market demands it, and Amazon will probably eventually ship more packages than any of its competitors. And, Bezos isn’t dumb, so he’ll build and sell this capacity to others. Amazon is reaching further and further into the economy, and I don’t see much stopping them.
- kelnos 7y ago
  > No one blames FedEx for their late package these days, they blame Amazon. As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages. These days both FedEx's and UPS's preferred delivery method seems to be to rake their hands over every single door buzzer to my apartment building, dump the packages outside (insanely unsafe), and run off before anyone has a chance to respond to open the door. They even do this for signature-required packages on occasion, forging the signature. I get that drivers' incentives are completely screwed up regarding how their performance is evaluated, but it's a terrible experience from my perspective.
  - sithlord 7y ago
    > Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages. sounds like, they are - by taking a LOT of business from them.
    - toomuchtodo 7y ago
BooneJS 7y ago
FedEx has misplaced 3 packages in the last 3 weeks. One made it “on truck for delivery today” before being sent to Ohio to replace a barcode. So weird.
- JohnTHaller 7y ago
  I had 3 Amazon delivery ones get screwed up within a week (one of mine go missing and two delivered here that weren't mine), so Amazon's in-house service certainly can't be called 'better'
  - knolax 7y ago
    I once had an Amazon delivery to an Amazon Locker in an Amazon Store fail 3 times before they gave up.
    - ceejayoz 7y ago
      That's an email chain I'd have fun forwarding on to jeff@amazon.com.
marklabedz 7y ago
If Amazon made it possible for a customer to pick (and pay for the presumed incremental cost of) alternative carriers, they'd have a gold mine of data on customer WTP and carrier quality at the local level.
- behringer 7y ago
  They have a more accurate results by seeing actual performance numbers, not opinionated results. They see customer retention in certain areas, they see damaged, lost, stolen, late packages. They have numbers for every type of issue and every location. If they let customers decide, they'd be a lot more limited in both their reporting and their testing.
  - freeone3000 7y ago
    Then why do they keep sending me stuff through Intelcom when the last eight have not been delivered to my address?
    - behringer 7y ago
      Because they test on a large scale, not an individual scale
- sokoloff 7y ago
  I suspect that Amazon does not want to put additional cognitive load on the purchaser right at the most critical point of the conversion funnel. As a customer, I want a delivery time/date and let Amazon figure out how to do it. They're presumably way better at it than I am. If Amazon fails at that, I want to be able to complain without feeling like "oh, it was my fault because I picked Rickshaw Bob as the carrier". When Amazon would willy-nilly give away a month of Prime when a guaranteed package was late, I would frequently wish I could get a package over to Mail Innovations or SurePost. Both would pretty reliably be late and for most packages, I'd rather have the $10 credit.
  - cornishpixels 7y ago
ceejayoz 7y ago
Funny thing, though. If it were possible, I'd have Amazon block their own shipping service, for the same reasons. I've asked, and it isn't permitted. In my area, USPS/UPS have been rock solid, but ever since they largely switched to their internal FBA, I've had late packages at least monthly. It's clear they're buckling under the Christmas load, too. I've had over a dozen items delayed thus far.
- loeg 7y ago
  At my address, UPS usually ring the doorbell; FBA never does. Given proximity to a major street and risk of theft, it's nice to know to bring packages inside when I'm working from home.
  - froindt 7y ago
    Sounds like more customer buy-in or system capability would save Amazon a few seconds and packages stolen. Possible process: FBA driver scans box and carelessly tosses box towards front door. Ring or Amazon app push a notification that the package has been delivered, saving about 20 steps for the driver. Customer (hopefully) lets the package sit fewer minutes reducing the risk of theft. Amazon pushes notifications from their app, but I much prefer not having their app on my phone.
  - keane 7y ago
    You possibly could use a system like Deviant Ollam does with his porch box: https://deviating.net/photos/main.php?g2_itemId=54813 https://deviating.net/photos/main.php?g2_itemId=54813
    - Jamwinner 7y ago
      Why pay to solve their problem on a microscale? Use a different shipper.
- dylz 7y ago
  I've had some utterly ridiculous situations, like having an CCTV capture a package being delivered, the driver taking a picture of the delivered package for tracking, and then the driver leaving with it. I've also had them deliver packages to the wrong apartment numerous times, taking pictures of floor mats that don't even exist within a mile of me.
dexmaxtron 7y ago
I think Amazon is very stupid and they should not only complain about blocking that other company but that they should do their best and their promises of package arrivals
dang 7y ago
Related: https://www.cnbc.com/2019/12/12/analyst-amazon-delivering-nearly-half-its-packages-instead-of-ups-fedex.html https://www.cnbc.com/2019/12/12/analyst-amazon-delivering-ne... via https://www.theverge.com/2019/12/13/21020938/amazon-logistics-prime-air-fedex-ups-package-delivery-more-than-50-percent https://www.theverge.com/2019/12/13/21020938/amazon-logistic... via https://news.ycombinator.com/item?id=21807021 https://news.ycombinator.com/item?id=21807021 (but no comments)
omfg 7y ago
We had to switch to FedEx this year because Amazon overloaded UPS so much they couldn’t get their overnight deliveries to the destination in time.
WBrad 7y ago
I worked for Fedex ground for a while and I can't blame Amazon for this decision. Fedex contracts their ground delivery out and the quality of service is greatly affected by that. Some areas are great and some are awful. My experience was working under an awful contractor who was near abusive in his work requirements. If anyone has any questions I'm open to answer.
- noobermin 7y ago
  Tbh I'm not sure Amazon is better wrt work requirements.
  - killface 7y ago
    at least the packages show up on time. fedex is shitty at people AND shitty at package delivery.
  - WBrad 7y ago
    They probably aren't. The reason distribution companies like Fedex and Amazon contract their ground delivery out is the margins are too slim and they don't want to deal with vehicle maintenance. So corners are cut by contractors to actually make money in the deal. If there was a reasonable amount of money to be made Amazon would be using regular employees.
- noman-land 7y ago
  Can you explain why drivers seem to lie about attempting deliveries? Nearly 100% of the time I get something that's supposed to be delivered by FedEx that needs a signature, I stay home all day until eventually getting a notification that the delivery was attempted and no one was home. The doorbell never rings and there's no slip on the door. FedEx support tells me the driver scanned the slip so they don't know what happened. This happens over and over again until I raise enough hell so they force the driver to come back to my house.
mikl 7y ago
Amazon, that also runs its own competing package service (https://www.theverge.com/2019/12/13/21020938/amazon-logistics-prime-air-fedex-ups-package-delivery-more-than-50-percent https://www.theverge.com/2019/12/13/21020938/amazon-logistic... ), pressuring others to not use the services of a competitor. Ah, remember when monopolists still feared the Sherman Act? Good times, eh?
petee 7y ago
FedEx ground is the worst; they aren't the same company as FedEx Express, they are locally operated instead (according to drivers I've talked with), and quality varies by region. I've had drivers fake signatures and dump packages at the door. My last 3 shipments bounced around Chicago for 6 days, traveling 19 miles total, and were finally delivered late
- bagacrap 7y ago
  Actually Ontrac is the worst.
sh1mmer 7y ago
I’m surprised there isn’t a comment yet about how this seems like monopolistic behavior and Amazon should be look out for anti-trust probes for stuff like this (at least I’d hope).
cperciva 7y ago
Good riddance. FedEx Ground has a 0% success rate for actually delivering anything to me -- and when I complain, they tell me that if I want my package I have to drive out to the airport to collect it (~45 minutes away). UPS is only slightly better at delivering packages, but at least they drop off my stuff at a pick-up location a few minutes away. I would pay extra for an Amazon Prime Actually-Get-Stuff-Delivered service which only uses Canada Post and Amazon's own delivery people.
outside1234 7y ago
Queue the anti-trust trial. Only a question of mechanics now, especially since Trump hates Bezos.
- deleted 7y ago
  [deleted]
sitkack 7y ago
This should bring monopoly abuse scrutiny upon them.
deleted 7y ago
[deleted]
dobleboble 7y ago
I don't understand how amazon can contract a local company to drive amazon branded trucks, wear amazon branded clothing, and deliver exclusively amazon packages, but somehow they are not considered an amazon company and do not have to provide amazon level pay and benefits. Part of the cost of USPS/FedEx/UPS are the good union protections. This is a large part of why I am moving as much of my spending as possible away from amazon.
majormunky 7y ago
As I sit here waiting for my new ultrawide alientware monitor, should have been here Wednesday, now its Friday. Somehow they thought that going from Whitefish, Montana, to Kennewick, WA, and then to Troutdale, OR, was faster than just stopping in Spokane, WA.

189 points by Judson 7y ago

Makes sense. Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. FedEx ground is a dumpster fire, unless they are doing the smartpost thing where USPS delivers. In my area, they are almost as bad as Laser.

throwaway9980 7y ago
Egads! I thought nothing could approach the uselessness of LaserShip. I’ll pray for packages good sir or madam.
- umvi 7y ago
  The only time I ever had a package stolen was LaserShip
paulmd 7y ago
SmartPost is actually worse. I actually still have not got November's Bark Box, and they've in fact already charged December's. I've already complained once, they sent me something extra, that box got here before the first one did. Smartpost is garbage, the responsibility is too diffuse. Fedex says it's USPS's fault, USPS says it's Fedex's fault, nobody has any idea where it is or what's going on.
organsnyder 7y ago
> Makes sense. Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. That's been happening around the holidays since well before Amazon started dominating the shipping industry.
fooey 7y ago
I feel bad for the UPS guys whenever my door cam catches them sprinting to the door and back to their truck.
cornishpixels 7y ago
> Now I understand why UPS is delivering so late in my area, including having guys hanging out of UHaul trucks. That's normal. Although at least here, it's Budget trucks. I must say, it was not very fun driving over 100 trucks from various Budget locations to the UPS depot, with 4 people.

evadne 7y ago

This is so strange. - FedEx is slated to report its latest quarterly results on Tuesday (17 December 2019). http://investors.fedex.com/news-and-events/upcoming-events/default.aspx http://investors.fedex.com/news-and-events/upcoming-events/d... - FedEx ended two big contracts with Amazon earlier this year. https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delivery-delays-on-winter-storms-and-high-demand.html https://www.cnbc.com/2019/12/06/amazon-blames-holiday-delive... Edit: I see many unhappy comments regarding FedEx here. In the UK we have Parcelfarce, which has achieved meme status.

AaronFriel 7y ago
This doesn't seem very strange if their goal is or was to pressure FedEx into better terms or stronger guarantees on delivery. Making an announcement and/or releasing these details to the press closer to an earnings report seems like a pretty high pressure tactic.
4ntonius8lock 7y ago
The reporter did what 'reporters' do now: write the content that some PR agency requested of them. To get the real news I need to read comments like yours. Thanks, I think the title should be: "Amazon Changes Policy to Pressure Fedex in Negotiations."
behringer 7y ago
Fedex is the absolute worst. They're never on time and I can't even go to a Fedex location to pick up my own fedex packages. They more or less simply get returned to sender if they require any kind of signature. I'm glad Amazon is finally putting a stop to it.
- cantbecool 7y ago
  If you have a FedEx Office anywhere near you, you could ask to have the package delivered there and held. I know they did that a few years ago.
- canada_dry 7y ago
  > Fedex is the absolute worst. Here in Canada we have Purolator - the gov't (Canada Post) subsidiary that is a FedEx competitor. Their systems are ancient, their entire operation is pathetically slow and inefficient. E.g. a recent undelivered shipment that was to arrive last Friday still had the 'expected delivery date' unchanged two days later. When it finally changed it also noted that the package hadn't even left the distribution hub yet.

bransonf 7y ago

It’s to the point where I can’t blame Amazon for actions like these. The consumer has come to expect guaranteed overnight or 2 day shipping. When they don’t get that, they get really upset. Amazon doesn’t want its customers to get upset, and it can’t trust its shipping partners because they don’t have the burden of the consumer sentiment. No one blames FedEx for their late package these days, they blame Amazon. Heck, you don’t have to look hard to find product reviews that only gripe with the shipping time or condition. Amazon is going to vertically integrate shipping, no question. The market demands it, and Amazon will probably eventually ship more packages than any of its competitors. And, Bezos isn’t dumb, so he’ll build and sell this capacity to others. Amazon is reaching further and further into the economy, and I don’t see much stopping them.

kelnos 7y ago
> No one blames FedEx for their late package these days, they blame Amazon. As they should. FedEx's customer in this instance is Amazon, not the receiver of the package (who is a customer of Amazon, and Amazon alone). If anyone has the clout these days to hurt FedEx economically if they don't improve, it's Amazon. Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages. These days both FedEx's and UPS's preferred delivery method seems to be to rake their hands over every single door buzzer to my apartment building, dump the packages outside (insanely unsafe), and run off before anyone has a chance to respond to open the door. They even do this for signature-required packages on occasion, forging the signature. I get that drivers' incentives are completely screwed up regarding how their performance is evaluated, but it's a terrible experience from my perspective.
- sithlord 7y ago
  > Amazon should be pushing FedEx (and their other shippers) to be more accountable for late, damaged, and lost packages. sounds like, they are - by taking a LOT of business from them.
  - toomuchtodo 7y ago

BooneJS 7y ago

FedEx has misplaced 3 packages in the last 3 weeks. One made it “on truck for delivery today” before being sent to Ohio to replace a barcode. So weird.

JohnTHaller 7y ago
I had 3 Amazon delivery ones get screwed up within a week (one of mine go missing and two delivered here that weren't mine), so Amazon's in-house service certainly can't be called 'better'
- knolax 7y ago
  I once had an Amazon delivery to an Amazon Locker in an Amazon Store fail 3 times before they gave up.
  - ceejayoz 7y ago
    That's an email chain I'd have fun forwarding on to jeff@amazon.com.

marklabedz 7y ago

If Amazon made it possible for a customer to pick (and pay for the presumed incremental cost of) alternative carriers, they'd have a gold mine of data on customer WTP and carrier quality at the local level.

behringer 7y ago
They have a more accurate results by seeing actual performance numbers, not opinionated results. They see customer retention in certain areas, they see damaged, lost, stolen, late packages. They have numbers for every type of issue and every location. If they let customers decide, they'd be a lot more limited in both their reporting and their testing.
- freeone3000 7y ago
  Then why do they keep sending me stuff through Intelcom when the last eight have not been delivered to my address?
  - behringer 7y ago
    Because they test on a large scale, not an individual scale
sokoloff 7y ago
I suspect that Amazon does not want to put additional cognitive load on the purchaser right at the most critical point of the conversion funnel. As a customer, I want a delivery time/date and let Amazon figure out how to do it. They're presumably way better at it than I am. If Amazon fails at that, I want to be able to complain without feeling like "oh, it was my fault because I picked Rickshaw Bob as the carrier". When Amazon would willy-nilly give away a month of Prime when a guaranteed package was late, I would frequently wish I could get a package over to Mail Innovations or SurePost. Both would pretty reliably be late and for most packages, I'd rather have the $10 credit.
- cornishpixels 7y ago

ceejayoz 7y ago

Funny thing, though. If it were possible, I'd have Amazon block their own shipping service, for the same reasons. I've asked, and it isn't permitted. In my area, USPS/UPS have been rock solid, but ever since they largely switched to their internal FBA, I've had late packages at least monthly. It's clear they're buckling under the Christmas load, too. I've had over a dozen items delayed thus far.

loeg 7y ago
At my address, UPS usually ring the doorbell; FBA never does. Given proximity to a major street and risk of theft, it's nice to know to bring packages inside when I'm working from home.
- froindt 7y ago
  Sounds like more customer buy-in or system capability would save Amazon a few seconds and packages stolen. Possible process: FBA driver scans box and carelessly tosses box towards front door. Ring or Amazon app push a notification that the package has been delivered, saving about 20 steps for the driver. Customer (hopefully) lets the package sit fewer minutes reducing the risk of theft. Amazon pushes notifications from their app, but I much prefer not having their app on my phone.
- keane 7y ago
  You possibly could use a system like Deviant Ollam does with his porch box: https://deviating.net/photos/main.php?g2_itemId=54813 https://deviating.net/photos/main.php?g2_itemId=54813
  - Jamwinner 7y ago
    Why pay to solve their problem on a microscale? Use a different shipper.
dylz 7y ago
I've had some utterly ridiculous situations, like having an CCTV capture a package being delivered, the driver taking a picture of the delivered package for tracking, and then the driver leaving with it. I've also had them deliver packages to the wrong apartment numerous times, taking pictures of floor mats that don't even exist within a mile of me.

dexmaxtron 7y ago

I think Amazon is very stupid and they should not only complain about blocking that other company but that they should do their best and their promises of package arrivals

dang 7y ago

Related: https://www.cnbc.com/2019/12/12/analyst-amazon-delivering-nearly-half-its-packages-instead-of-ups-fedex.html https://www.cnbc.com/2019/12/12/analyst-amazon-delivering-ne... via https://www.theverge.com/2019/12/13/21020938/amazon-logistics-prime-air-fedex-ups-package-delivery-more-than-50-percent https://www.theverge.com/2019/12/13/21020938/amazon-logistic... via https://news.ycombinator.com/item?id=21807021 https://news.ycombinator.com/item?id=21807021 (but no comments)

omfg 7y ago

We had to switch to FedEx this year because Amazon overloaded UPS so much they couldn’t get their overnight deliveries to the destination in time.

WBrad 7y ago

I worked for Fedex ground for a while and I can't blame Amazon for this decision. Fedex contracts their ground delivery out and the quality of service is greatly affected by that. Some areas are great and some are awful. My experience was working under an awful contractor who was near abusive in his work requirements. If anyone has any questions I'm open to answer.

noobermin 7y ago
Tbh I'm not sure Amazon is better wrt work requirements.
- killface 7y ago
  at least the packages show up on time. fedex is shitty at people AND shitty at package delivery.
- WBrad 7y ago
  They probably aren't. The reason distribution companies like Fedex and Amazon contract their ground delivery out is the margins are too slim and they don't want to deal with vehicle maintenance. So corners are cut by contractors to actually make money in the deal. If there was a reasonable amount of money to be made Amazon would be using regular employees.
noman-land 7y ago
Can you explain why drivers seem to lie about attempting deliveries? Nearly 100% of the time I get something that's supposed to be delivered by FedEx that needs a signature, I stay home all day until eventually getting a notification that the delivery was attempted and no one was home. The doorbell never rings and there's no slip on the door. FedEx support tells me the driver scanned the slip so they don't know what happened. This happens over and over again until I raise enough hell so they force the driver to come back to my house.

mikl 7y ago

Amazon, that also runs its own competing package service (https://www.theverge.com/2019/12/13/21020938/amazon-logistics-prime-air-fedex-ups-package-delivery-more-than-50-percent https://www.theverge.com/2019/12/13/21020938/amazon-logistic... ), pressuring others to not use the services of a competitor. Ah, remember when monopolists still feared the Sherman Act? Good times, eh?

petee 7y ago

FedEx ground is the worst; they aren't the same company as FedEx Express, they are locally operated instead (according to drivers I've talked with), and quality varies by region. I've had drivers fake signatures and dump packages at the door. My last 3 shipments bounced around Chicago for 6 days, traveling 19 miles total, and were finally delivered late

bagacrap 7y ago
Actually Ontrac is the worst.

sh1mmer 7y ago

I’m surprised there isn’t a comment yet about how this seems like monopolistic behavior and Amazon should be look out for anti-trust probes for stuff like this (at least I’d hope).

cperciva 7y ago

Good riddance. FedEx Ground has a 0% success rate for actually delivering anything to me -- and when I complain, they tell me that if I want my package I have to drive out to the airport to collect it (~45 minutes away). UPS is only slightly better at delivering packages, but at least they drop off my stuff at a pick-up location a few minutes away. I would pay extra for an Amazon Prime Actually-Get-Stuff-Delivered service which only uses Canada Post and Amazon's own delivery people.

outside1234 7y ago

Queue the anti-trust trial. Only a question of mechanics now, especially since Trump hates Bezos.

deleted 7y ago
[deleted]

sitkack 7y ago

This should bring monopoly abuse scrutiny upon them.

deleted 7y ago

[deleted]

dobleboble 7y ago

I don't understand how amazon can contract a local company to drive amazon branded trucks, wear amazon branded clothing, and deliver exclusively amazon packages, but somehow they are not considered an amazon company and do not have to provide amazon level pay and benefits. Part of the cost of USPS/FedEx/UPS are the good union protections. This is a large part of why I am moving as much of my spending as possible away from amazon.

majormunky 7y ago

As I sit here waiting for my new ultrawide alientware monitor, should have been here Wednesday, now its Friday. Somehow they thought that going from Whitefish, Montana, to Kennewick, WA, and then to Troutdale, OR, was faster than just stopping in Spokane, WA.