5 ms·

> I don't understand why people are so upset about this Because in an office all it takes is one cleaner or coworker to not know to leave that display alone an

> I don't understand why people are so upset about this Because in an office all it takes is one cleaner or coworker to not know to leave that display alone and they could damage your expensive display.

Wowfunhappy 7y ago
I understand the concern but it's a $5K professional display. It should only be handled by professionals who know what they are doing.
- diffeomorphism 7y ago
  Which is not going to be the case. The people doing the cleaning are not specialized in displays and the "professionals" doing the work are not the ones doing the cleaning.
  - gambiting 7y ago
    So they should be told not to touch those displays, or if they do then their company will be charged for replacement. We have cleaners and they know not to touch any audio or artist equipment, how is this different?
    - Operyl 7y ago
      It's different because it's Apple, and HN tends to want to find any reason to hate on them regardless of sensibilities. There's a lot of equipment that can be damaged if cleaned in an improper way, and it's definitely not far fetched to ask cleaning companies to not clean specific things..
      - deleted 7y ago
        [deleted]
    - diffeomorphism 7y ago
      It is different in that screens are common and are commonly cleaned. In particular, as long as you use just water and a microfiber cloth you are fine -- except for this case.
      - derision 7y ago
        You're arguing that cleaning staff are so wholly incompetent that they can't follow basic rules like "don't touch the monitors"? That's obviously not reality. Even at my small software company, the cleaning staff don't touch any of the electronics. If a computer is shelling out $5k/display they're going to cover this with the cleaning staff.
        JoeAltmaier 7y ago
        It only takes one. Anecdote: Our state capitol dome was being renovated. Involved slowly sanding off 150 years of accumulated lead paint with respirators. Tedious, hot, cramped work. They were told under no circumstances to use a torch (the usual way of removing layers of heavy paint) to melt the accumulation off. Because of very dry wood etc, it was a fire hazard. During lunch break, one new guy thought that was silly, got a torch, went back up to try it and prove to everybody it was really the best way. Of course, the wood heated up, the shredded-cellulite insulation inside the wall caught fire. We lost the entire capitol dome to the resulting conflagration. (The well-meaning worker survived). So, even intelligent creative people (especially so maybe) can do dumb things. Because they think they know better.
        derision 7y ago
        Then you make the cleaning company reimburse the cost of the monitor. This isn't rocket science
        Wowfunhappy 7y ago
        So what is the solution? Presumably, Apple didn't use this fragile coating just for the heck of it. They chose this coating because it was the only way to make this monitor to perform in the way they wanted. Should Apple have just made a worse monitor because the coating is fragile? (BTW, we don't know what will actually happen if the screen is cleaned improperly. The monitor won't necessarily become an instant piece of junk.)
  - mhb 7y ago
    So they can buy the soon-to-be-released $249 Apple monitor protective cover that they deploy when they leave the office.
- Yetanfou 7y ago
  Is is a monitor, albeit an expensive one with an apple on the back. So-called 'professional' displays have been used for a long time for e.g. digital medical imaging, they get cleaned every day using normal monitor cleaning procedures. If brands like Eizo can produce monitors which can cope with being cleaned with normal monitor swipes while maintaining their suitability for medical imaging while this monitor can not cope with such it can not be said be suitable for professional use.
api 7y ago
Tape a note to it: do not touch, do not clean! This isn't a regular display. It's a super-expensive professional instrument. The only people buying this are going to be photo editors, Hollywood people, graphic artists, etc.
- slantyyz 7y ago
  All that effort by Apple to design a such beautiful monitor only to have a crudely taped message on it seems... wrong. To me, it makes more sense to include or offer a dust cover (presumably lined with the same material as the special cloth) to put on it when it's not in use.
- jackhack 7y ago
  Is the cloth in the shape of a delicate snowflake? If not, they missed a marketing opportunity.
- deleted 7y ago
  [deleted]
- derekp7 7y ago
  I see a market opportunity for monitor-sized screen protectors coming up. Actually, for our TV at home, I had to cut and frame a piece of plexiglass to protect the TV from the grandkid.
ashildr 7y ago
Apple is not responsible if you choose the cheapest cleaning company you can find to clean your room full of expensive equipment.

Wowfunhappy 7y ago

I understand the concern but it's a $5K professional display. It should only be handled by professionals who know what they are doing.

diffeomorphism 7y ago
Which is not going to be the case. The people doing the cleaning are not specialized in displays and the "professionals" doing the work are not the ones doing the cleaning.
- gambiting 7y ago
  So they should be told not to touch those displays, or if they do then their company will be charged for replacement. We have cleaners and they know not to touch any audio or artist equipment, how is this different?
  - Operyl 7y ago
    It's different because it's Apple, and HN tends to want to find any reason to hate on them regardless of sensibilities. There's a lot of equipment that can be damaged if cleaned in an improper way, and it's definitely not far fetched to ask cleaning companies to not clean specific things..
    - deleted 7y ago
      [deleted]
  - diffeomorphism 7y ago
    It is different in that screens are common and are commonly cleaned. In particular, as long as you use just water and a microfiber cloth you are fine -- except for this case.
    - derision 7y ago
      You're arguing that cleaning staff are so wholly incompetent that they can't follow basic rules like "don't touch the monitors"? That's obviously not reality. Even at my small software company, the cleaning staff don't touch any of the electronics. If a computer is shelling out $5k/display they're going to cover this with the cleaning staff.
      - JoeAltmaier 7y ago
        It only takes one. Anecdote: Our state capitol dome was being renovated. Involved slowly sanding off 150 years of accumulated lead paint with respirators. Tedious, hot, cramped work. They were told under no circumstances to use a torch (the usual way of removing layers of heavy paint) to melt the accumulation off. Because of very dry wood etc, it was a fire hazard. During lunch break, one new guy thought that was silly, got a torch, went back up to try it and prove to everybody it was really the best way. Of course, the wood heated up, the shredded-cellulite insulation inside the wall caught fire. We lost the entire capitol dome to the resulting conflagration. (The well-meaning worker survived). So, even intelligent creative people (especially so maybe) can do dumb things. Because they think they know better.
        derision 7y ago
        Then you make the cleaning company reimburse the cost of the monitor. This isn't rocket science
        Wowfunhappy 7y ago
        So what is the solution? Presumably, Apple didn't use this fragile coating just for the heck of it. They chose this coating because it was the only way to make this monitor to perform in the way they wanted. Should Apple have just made a worse monitor because the coating is fragile? (BTW, we don't know what will actually happen if the screen is cleaned improperly. The monitor won't necessarily become an instant piece of junk.)
- mhb 7y ago
  So they can buy the soon-to-be-released $249 Apple monitor protective cover that they deploy when they leave the office.
Yetanfou 7y ago
Is is a monitor, albeit an expensive one with an apple on the back. So-called 'professional' displays have been used for a long time for e.g. digital medical imaging, they get cleaned every day using normal monitor cleaning procedures. If brands like Eizo can produce monitors which can cope with being cleaned with normal monitor swipes while maintaining their suitability for medical imaging while this monitor can not cope with such it can not be said be suitable for professional use.

api 7y ago

Tape a note to it: do not touch, do not clean! This isn't a regular display. It's a super-expensive professional instrument. The only people buying this are going to be photo editors, Hollywood people, graphic artists, etc.

slantyyz 7y ago
All that effort by Apple to design a such beautiful monitor only to have a crudely taped message on it seems... wrong. To me, it makes more sense to include or offer a dust cover (presumably lined with the same material as the special cloth) to put on it when it's not in use.
jackhack 7y ago
Is the cloth in the shape of a delicate snowflake? If not, they missed a marketing opportunity.
deleted 7y ago
[deleted]
derekp7 7y ago
I see a market opportunity for monitor-sized screen protectors coming up. Actually, for our TV at home, I had to cut and frame a piece of plexiglass to protect the TV from the grandkid.

ashildr 7y ago

Apple is not responsible if you choose the cheapest cleaning company you can find to clean your room full of expensive equipment.