4 ms·

I don't understand why people are so upset about this... it sounds like a special kind of glass that obviously doesn't play well with coarser materials. It's th

I don't understand why people are so upset about this... it sounds like a special kind of glass that obviously doesn't play well with coarser materials. It's the same reason you get a microfiber cloth with your glasses

izzydata 7y ago
But you can get 100s of microfiber cloths from various places. The idea that only Apple is capable of making this special cloth for cleaning their display feels a little silly.
- Eric_WVGG 7y ago
  And you can use 100s of microfiber cloths from various places. Apple just can’t make any guarantees about their efficacy.
oh_hello 7y ago
Agreed. This is a dumb story. A $5000 display ordered with upgraded, low-reflectivity glass must be cleaned with the INCLUDED cloth.
- slantyyz 7y ago
  It's not a big story, but it's not quite insignificant. Do you read the manual when you buy a monitor? They're all pretty much the same and work out of the box, especially an Apple monitor. I can see a lot of people just setting up the monitor and tossing the manual. When they see the cloth, all they think is "cool, free cloth". Also, you have to educate anyone who would think to clean or touch the monitor screen in your absence, like cleaning staff, significant others, your kids, visiting relatives, or whatnot.
  - derision 7y ago
    If I buy a $5k monitor I'm going to read the manual. Not doing so would be negligent.
    - slantyyz 7y ago
      I'm of the view is that if it's an Apple monitor, there's probably nothing you need to do to it other than plug it in and power it on. The color calibration out of the box will probably be near perfect, and all the controls will make perfect sense (which can't be said of all monitor makers). Unless there's a huge warning sticker on the plastic that usually comes over the screen, I wouldn't even think that there was special care required. Of course, that's assuming I'm setting up the monitor myself. In an office environment, it might not be set up by the actual user, and the user might not be given the manual or know about any special care requirements.
      - derision 7y ago
        Sounds like a you problem. If anyone is spending thousands of dollars on a single item and doesn't take the time to review the usage manual that's their own problem.
        slantyyz 7y ago
        Maybe, maybe not. The only reason why this special cloth even made the headlines and why it's a hot topic for discussion is because it is considered an outlier from a care perspective.
rini17 7y ago
Wait till someone finds out that accidentally coughing toward the monitor violates the warranty.
whywhywhywhy 7y ago
> I don't understand why people are so upset about this Because in an office all it takes is one cleaner or coworker to not know to leave that display alone and they could damage your expensive display.
- Wowfunhappy 7y ago
  I understand the concern but it's a $5K professional display. It should only be handled by professionals who know what they are doing.
  - diffeomorphism 7y ago
    Which is not going to be the case. The people doing the cleaning are not specialized in displays and the "professionals" doing the work are not the ones doing the cleaning.
    - gambiting 7y ago
      So they should be told not to touch those displays, or if they do then their company will be charged for replacement. We have cleaners and they know not to touch any audio or artist equipment, how is this different?
      - Operyl 7y ago
        It's different because it's Apple, and HN tends to want to find any reason to hate on them regardless of sensibilities. There's a lot of equipment that can be damaged if cleaned in an improper way, and it's definitely not far fetched to ask cleaning companies to not clean specific things..
        deleted 7y ago
        [deleted]
      - diffeomorphism 7y ago
        It is different in that screens are common and are commonly cleaned. In particular, as long as you use just water and a microfiber cloth you are fine -- except for this case.

izzydata 7y ago

But you can get 100s of microfiber cloths from various places. The idea that only Apple is capable of making this special cloth for cleaning their display feels a little silly.

Eric_WVGG 7y ago
And you can use 100s of microfiber cloths from various places. Apple just can’t make any guarantees about their efficacy.

oh_hello 7y ago

Agreed. This is a dumb story. A $5000 display ordered with upgraded, low-reflectivity glass must be cleaned with the INCLUDED cloth.

slantyyz 7y ago
It's not a big story, but it's not quite insignificant. Do you read the manual when you buy a monitor? They're all pretty much the same and work out of the box, especially an Apple monitor. I can see a lot of people just setting up the monitor and tossing the manual. When they see the cloth, all they think is "cool, free cloth". Also, you have to educate anyone who would think to clean or touch the monitor screen in your absence, like cleaning staff, significant others, your kids, visiting relatives, or whatnot.
- derision 7y ago
  If I buy a $5k monitor I'm going to read the manual. Not doing so would be negligent.
  - slantyyz 7y ago
    I'm of the view is that if it's an Apple monitor, there's probably nothing you need to do to it other than plug it in and power it on. The color calibration out of the box will probably be near perfect, and all the controls will make perfect sense (which can't be said of all monitor makers). Unless there's a huge warning sticker on the plastic that usually comes over the screen, I wouldn't even think that there was special care required. Of course, that's assuming I'm setting up the monitor myself. In an office environment, it might not be set up by the actual user, and the user might not be given the manual or know about any special care requirements.
    - derision 7y ago
      Sounds like a you problem. If anyone is spending thousands of dollars on a single item and doesn't take the time to review the usage manual that's their own problem.
      - slantyyz 7y ago
        Maybe, maybe not. The only reason why this special cloth even made the headlines and why it's a hot topic for discussion is because it is considered an outlier from a care perspective.

rini17 7y ago

Wait till someone finds out that accidentally coughing toward the monitor violates the warranty.

whywhywhywhy 7y ago

> I don't understand why people are so upset about this Because in an office all it takes is one cleaner or coworker to not know to leave that display alone and they could damage your expensive display.

Wowfunhappy 7y ago
I understand the concern but it's a $5K professional display. It should only be handled by professionals who know what they are doing.
- diffeomorphism 7y ago
  Which is not going to be the case. The people doing the cleaning are not specialized in displays and the "professionals" doing the work are not the ones doing the cleaning.
  - gambiting 7y ago
    So they should be told not to touch those displays, or if they do then their company will be charged for replacement. We have cleaners and they know not to touch any audio or artist equipment, how is this different?
    - Operyl 7y ago
      It's different because it's Apple, and HN tends to want to find any reason to hate on them regardless of sensibilities. There's a lot of equipment that can be damaged if cleaned in an improper way, and it's definitely not far fetched to ask cleaning companies to not clean specific things..
      - deleted 7y ago
        [deleted]
    - diffeomorphism 7y ago
      It is different in that screens are common and are commonly cleaned. In particular, as long as you use just water and a microfiber cloth you are fine -- except for this case.