If the business employs underqualified expertise (esp at a higher cost) for an important function, it will suffer and lose to competition over time (unless it’s

If the business employs underqualified expertise (esp at a higher cost) for an important function, it will suffer and lose to competition over time (unless it’s a monopoly). A local streaming company tries to compete with Netflix and its app is not up to par on latency and reliability. Soon people catch on, cancel subscriptions in drove, and tell others in public forums.