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The McDonald’s kiosks require more work than telling a cashier your order, IME. They’re crap.
by shantly 7y ago
The McDonald’s kiosks require more work than telling a cashier your order, IME. They’re crap.
- mulmen 7y agoThe question is if it requires more effort than using the cash register. I agree the kiosks are a bit harder for a customer to use, I accidentally ordered something like 80 chicken nuggets the first time I used one, simply because I tried to add extra sauce. I still prefer them because it's easy to have a bunch of kiosks which means there are shorter lines.
- city41 7y agoThey can be improved, a really nice to use kiosk is definitely achievable. I prefer the kiosks, much in the same way I prefer self checkout at grocery stores.
- badpun 7y agoThe kiosks could be improved, but won't, because the annoyances are on purpose - they're trying to upsell.
- Scoundreller 7y agoThat’s why I like their app. I usually re-order what I got before, while on the way there.