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I've been really impressed by Plaid's service, but also the level of customer support they provide. I have been experiencing issues connecting CapitalOne accoun
by burgerzzz 7y ago
I've been really impressed by Plaid's service, but also the level of customer support they provide. I have been experiencing issues connecting CapitalOne accounts in the Plaid test environment. I let them know, and got a long, thought out response, and I'm not even a paying customer yet.
Congrats Plaid!
- Scoundreller 7y agoI love it when companies realize that a problem impacting a « free » customer could impact their paying customers too. It’s like, free beta test report so you don’t piss off your real customers. Maybe not something to just trash.