4 ms·

People don't seem to like the additional "convenience fee" when they're paying their bill online, though :P (which to be fair, is indeed more convenient than p

People don't seem to like the additional "convenience fee" when they're paying their bill online, though :P (which to be fair, is indeed more convenient than paying it in-person.)

techsupporter 7y ago
I don't like the "convenience fee" for two reasons: 1) I object to being charged to give someone money. If you tell me I owe you $90 and that you accept this list of methods to pay and I go to use one of those methods and you reply "oh to use that method I will charge you an extra $3.95," I am going to use the method that costs me an extra $0 because I already agreed to give you $90; you can work out how to collect that $90 in a way that only costs me the $90 I owe you. 2) It is an outdated fee. When it first started, electronic payments were new, novel, and cost actual money to put into a workflow. Now, physically handling checks and cash often have more cost to the merchant than paying electronically because the cost and logistics of electronic payments have been so streamlined. This fee has turned into a cash grab. (That first point is why I still use paper checks. My apartment complex charges almost $50 to pay rent with a credit card and $10 to use a debit card. But walking the check three minutes from my front door to the night drop the day I get paid is entirely free since my credit union gives me a box of checks every year and I go through far fewer than one box per year. If my apartment complex finds that taking paper checks costs them money but electronic payments don't, they can adjust their pricing to reflect that.)
- sidlls 7y ago
  Seems to me they did adjust their pricing, and in a way that is both transparent and fair, i.e., that doesn't force check paying tenants to subsidize card paying tenants by raising overall rents for everyone.
- p10_user 7y ago
  I think you're missing the point of the fee. The company (Visa, Discover, Apple) that processes the transaction charges a fee (flat or percentage) for each purchase. This is why they add the fee. Of course apartments charge high fees for rent - they want to ensure they collect the full amount of their monthly rent according to the contract. A $50 fee on say 1000 dollar rent is 5%, ensuring they cover whatever Visa is going to charge them on the transaction. And if they get a little extra income for themselves - then all the better for then as you got some convenience out of it by not having to write a check!
  - p1necone 7y ago
    Yeah, I don't really have a problem with merchants passing card processing fees onto customers. I feel like those fees being hidden to consumers/spread out evenly amongst all payment options is probably somewhat distorting the market.
  - lotsofpulp 7y ago
    Merchants do not pay Apple anything for Apple Pay: https://support.apple.com/en-us/HT204274 https://support.apple.com/en-us/HT204274
- joshvm 7y ago
  Surprising that you can pay with a credit card to begin with. You could probably turn a profit by using a reward/cashback card (in a lot of cities that's easily $10k+ a year in spend). Though presumably that's $50 a month.. So perhaps not.
- scarface74 7y ago
  They still have to pay the merchant fee which can easily be 3%. My rent before we moved was $1700 and some apartments rented for $2100.
- gigatexal 7y ago
  It’s rewarding a merchant for a service you like: I like paying with Apple Pay so I will encourage merchants with my wallet who do so. Eventually it will be the norm for merchants to take Apple Pay and Samsung Pay and AliPay and others maybe with a square space etc but contactless payments in real life and seamless payments online is something I want to advance.
- imtringued 7y ago
  Use direct debit or wire transfers like normal people.
lotsofpulp 7y ago
I would only pay more to invective adoption of Apple Pay. Hopefully others see and adopt it too and try to win back business with a lower price with Apple Pay. I won’t pay extra convenience fees just for online ACH. I’ll just use my bank’s free bill pay service to mail them a check and they can deal with having to deposit paper.

People don't seem to like the additional "convenience fee" when they're paying their bill online, though :P (which to be fair, is indeed more convenient than paying it in-person.)

techsupporter 7y ago

I don't like the "convenience fee" for two reasons: 1) I object to being charged to give someone money. If you tell me I owe you $90 and that you accept this list of methods to pay and I go to use one of those methods and you reply "oh to use that method I will charge you an extra $3.95," I am going to use the method that costs me an extra $0 because I already agreed to give you $90; you can work out how to collect that $90 in a way that only costs me the $90 I owe you. 2) It is an outdated fee. When it first started, electronic payments were new, novel, and cost actual money to put into a workflow. Now, physically handling checks and cash often have more cost to the merchant than paying electronically because the cost and logistics of electronic payments have been so streamlined. This fee has turned into a cash grab. (That first point is why I still use paper checks. My apartment complex charges almost $50 to pay rent with a credit card and $10 to use a debit card. But walking the check three minutes from my front door to the night drop the day I get paid is entirely free since my credit union gives me a box of checks every year and I go through far fewer than one box per year. If my apartment complex finds that taking paper checks costs them money but electronic payments don't, they can adjust their pricing to reflect that.)

sidlls 7y ago
Seems to me they did adjust their pricing, and in a way that is both transparent and fair, i.e., that doesn't force check paying tenants to subsidize card paying tenants by raising overall rents for everyone.
p10_user 7y ago
I think you're missing the point of the fee. The company (Visa, Discover, Apple) that processes the transaction charges a fee (flat or percentage) for each purchase. This is why they add the fee. Of course apartments charge high fees for rent - they want to ensure they collect the full amount of their monthly rent according to the contract. A $50 fee on say 1000 dollar rent is 5%, ensuring they cover whatever Visa is going to charge them on the transaction. And if they get a little extra income for themselves - then all the better for then as you got some convenience out of it by not having to write a check!
- p1necone 7y ago
  Yeah, I don't really have a problem with merchants passing card processing fees onto customers. I feel like those fees being hidden to consumers/spread out evenly amongst all payment options is probably somewhat distorting the market.
- lotsofpulp 7y ago
  Merchants do not pay Apple anything for Apple Pay: https://support.apple.com/en-us/HT204274 https://support.apple.com/en-us/HT204274
joshvm 7y ago
Surprising that you can pay with a credit card to begin with. You could probably turn a profit by using a reward/cashback card (in a lot of cities that's easily $10k+ a year in spend). Though presumably that's $50 a month.. So perhaps not.
scarface74 7y ago
They still have to pay the merchant fee which can easily be 3%. My rent before we moved was $1700 and some apartments rented for $2100.
gigatexal 7y ago
It’s rewarding a merchant for a service you like: I like paying with Apple Pay so I will encourage merchants with my wallet who do so. Eventually it will be the norm for merchants to take Apple Pay and Samsung Pay and AliPay and others maybe with a square space etc but contactless payments in real life and seamless payments online is something I want to advance.
imtringued 7y ago
Use direct debit or wire transfers like normal people.

lotsofpulp 7y ago

I would only pay more to invective adoption of Apple Pay. Hopefully others see and adopt it too and try to win back business with a lower price with Apple Pay. I won’t pay extra convenience fees just for online ACH. I’ll just use my bank’s free bill pay service to mail them a check and they can deal with having to deposit paper.