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This... sounds... like... they... listened to their customers! Listening to customers is a fine art. It can be a bad thing if you listen slavishly without thin
by api 7y ago
This... sounds... like... they... listened to their customers!
Listening to customers is a fine art. It can be a bad thing if you listen slavishly without thinking. You'll end up with a haphazard ball of features. This looks like they listened and understood what power-user customers wanted: a true pro machine that remains quite portable and aesthetically pleasing.
IMHO the 13-inch Pro should just be the MacBook, and of course the Air is great for people who want a tiny lightweight "ultrabook" type machine. You'd have:
Macbook: the current 13-inch Pro
Macbook Pro: the 16-inch
Macbook Air: the ultralight
I really hope this is the mid-oughts Apple coming back. Bravo!
- dddddaviddddd 7y agoA top risk when listening to customers is to only hear those who are unsatisfied (and may not even be the target market) versus users who are happy with the product and have nothing to say.
- AtlasBarfed 7y agoWhen it comes to MBPs being used daily for 8+ hours by a host of smart people, you absolutely can get really good customer feedback, and the fact it took this long still shows Apple isn't listening much and has a lot of managerial and product development inefficiency and problems. They still are shoving the touchbar down people's throats, they just aren't using a piledriver at the moment. An option for legacy ports (USB3/HDMI/minithunderbolt) would have been very nice. But it's apple, for a new-age company with new-age CEO and new-age values, they are very stubborn and closed minded.
- jandrese 7y agoI don't think it's a bad thing to listen to customers when they say "We want a keyboard that actually works."