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The amount of complexity that it would be necessary to simplify and approximate would make any answer to this question meaningless. And it's not only an IT sys
by ethbro 7y ago
The amount of complexity that it would be necessary to simplify and approximate would make any answer to this question meaningless.
And it's not only an IT systems problem. It's a comprehensive systems problem.
Which includes training, and counterparty expectations, and manual data entry, etc.
- agumonkey 7y agoI'd wish hard to have a peek in these projects.
- ethbro 7y agoOne of the reasons change is so slow in the industry is because there are many must-be-coordinated changes, with various independent parties. E.g. if I update my system, you need to update your system From what I saw, one of the biggest motivators would be carving out legal protections for trialing some smaller % of total workflow under new systems. E.g. If you moved < 5% of your claims handling to a new automated system, and it started rejecting claims that there was an informal understanding would be patched up on the insurance side, then nobody could be sued via intra-party contracts (but still beholden to national / federal guidelines, of course) By decreasing that first burden of migration, you might get more traction in aggressive IT updates.
- Scoundreller 7y ago> E.g. if I update my system, you need to update your system I see you’ve played InternetExplorer X vs X+1 before.