4 ms·

Was it ever announced? How are new users supposed to figure anything out? My C=64 came with a thick reference manual, with circuit schematics in the back. Ev

by ken 7y ago

Was it ever announced? How are new users supposed to figure anything out? My C=64 came with a thick reference manual, with circuit schematics in the back. Every computer I've bought since then has had a smaller manual. I think my smartphone came with a small pamphlet with a couple screenshots. It seems you're supposed to learn how to use electronics these days by having people say "oh, don't you know?"

Aeolun 7y ago
I mean, ideally electronics are designed so that it’s impossible not to understand them if you’ve been raised in a more or less progressive civilization. It’s just that often they are not, and both good and bad design comes without a decent manual.
- oneeyedpigeon 7y ago
  It feels like we zoomed on straight past the highest point on that curve and we're regressing. As the other post mentioned, computers used to come with big thick manuals to tell you everything you needed to know, but over time, as software UIs improved, these got thinner and thinner. Until there was no physical manual to get any thinner - then the UIs started getting worse. It feels to me like it happened around the time of the first iPad. That was such a usable device (and OS X was just about at its peak of perfection at the time) - I remember just opening the box, turning it on, and everything being intuitive. I’m 99% certain scroll bars were still present then, for example. I don’t think we ever really made the transition from paper manuals to online help very well. Some apps need additional help, and some even make it available, but I rarely see people-in-need actually making use of it. Heck, they rarely even consider googling for help (the issue in the article can be worked around, at least, with a google search). At least with a physical manual, you knew how much help was available/necessary for a given app - that’s just not the case with 'software help' or help online.

by ken 7y ago

Aeolun 7y ago

I mean, ideally electronics are designed so that it’s impossible not to understand them if you’ve been raised in a more or less progressive civilization. It’s just that often they are not, and both good and bad design comes without a decent manual.

oneeyedpigeon 7y ago
It feels like we zoomed on straight past the highest point on that curve and we're regressing. As the other post mentioned, computers used to come with big thick manuals to tell you everything you needed to know, but over time, as software UIs improved, these got thinner and thinner. Until there was no physical manual to get any thinner - then the UIs started getting worse. It feels to me like it happened around the time of the first iPad. That was such a usable device (and OS X was just about at its peak of perfection at the time) - I remember just opening the box, turning it on, and everything being intuitive. I’m 99% certain scroll bars were still present then, for example. I don’t think we ever really made the transition from paper manuals to online help very well. Some apps need additional help, and some even make it available, but I rarely see people-in-need actually making use of it. Heck, they rarely even consider googling for help (the issue in the article can be worked around, at least, with a google search). At least with a physical manual, you knew how much help was available/necessary for a given app - that’s just not the case with 'software help' or help online.