3 ms·

I'll believe it when I see it. As of now, counterfeit products are the biggest reason I avoid buying things on Amazon. Not sure how I'd be convinced in the futu

• allthecybers 7y ago
  Surprisingly one of their corporate values is "earn trust" with the exception of all these products they sell that they aren't responsible for. Hopefully this announcement is representative of a meaningful effort to establish that trust again.
• post_break 7y ago
  They already have done it with Apple.
• Silhouette 7y ago
  Counterfeit products do seem to be a real problem. I've also seen an obvious rise in CD/DVD sets where there seem to be slight marks on some of the discs when opened, as if it's a returned item that has just been resealed. The worst in recent years is their packaging, though. They just don't seem to give any thought at all to putting multiple items of very different sizes in one of their larger boxes with nothing but a bit of tissue paper and a feather to pad it. It turns up having been sliding and bashed all over the place on the journey, with book pages bent, electronic devices potentially damaged internally, discs loose in their boxes after a clip snapped and covered in scratches, etc. This must be hitting their bottom line by now. I know we stopped using them for anything important, fragile or time-sensitive a while ago. They're still convenient for low cost, sturdy products or for ordering single books or discs/boxes if the order isn't time sensitive and can be returned if they pack it badly, but that's about it these days.