> we can't look at the statistics at a higher level We can look at them and your management can too. The important takeaway is not that they don't know or can'

> we can't look at the statistics at a higher level We can look at them and your management can too. The important takeaway is not that they don't know or can't learn, it is that their sense of control over you is more important than any measurable truth. Once you realise it's just a dysfunctional personality trait it becomes a lot easier to understand why it's so hard to change.