6 ms·

>No, this does completely get it right. Enterprises thought they needed all the control and security features of Blackberry until the iPhone came along and made

by tw04 7y ago

>No, this does completely get it right. Enterprises thought they needed all the control and security features of Blackberry until the iPhone came along and made the UX gap unsustainable. The iPhone took almost a decade to get to the appropriate functionality. The part you're leaving out is most executives just ended up carrying two devices and whined to IT about "why can't YOU make my iphone as good at email as my blackberry???" >Enterprises thought they needed on-premise hosting of Exchange, Office and SharePoint instances under their control for email and productivity, until GSuite came up with a better, less configurable user Except I can count on one hand the number of fortune 500 enterprises that moved to gsuite over o365. >Slack is another proof point - the "consumerization of IT" trend in general. I'm not even sure how this is relevant. Companies that were using skype for business or cisco jabber likely still have skype/jabber running alongside Slack. This reads like someone who lives in the valley and thinks the valley is in any way reflective of corporate America. Hint: It's not.

ghaff 7y ago
I mostly agree although I also think a lot of businesses think they are a lot snowflake-ier than they actually are. But in my experience, smaller businesses can actually be worse offenders in this regard. Large enterprises actually do have a lot of complex needs and even relatively small changes affect a lot of people. But I've had someone at a very small company argue with me that they needed their own Exchange server because Gmail (at the time) didn't have some features like sub-labels/folders that they were used to.
scarface74 7y ago
The iPhone took almost a decade to get to the appropriate functionality. The part you're leaving out is most executives just ended up carrying two devices and whined to IT about "why can't YOU make my iphone as good at email as my blackberry???" That’s not true. The iPhone became good enough to replace the BlackBerry around 4 or 5 years in. By 2011, the BlackBerry was losing market share as Apple added enterprise features.
- gertrunde 7y ago
  And yet neither Android nor iPhone today as as good at doing email as Blackberry was 10 years ago. They do lots of other things a lot better, but email? Nope.
  - scarface74 7y ago
    In what ways?
  - true_religion 7y ago
    What did blackberry do so well in email?
    - shitgoose 7y ago
      I, for example, enjoyed the wheel. Scroll wheel to email you want to read, press wheel to open, scroll to read. To be honest I don't remember how I close email, click wheel again or another button, but the whole experience can be done with one hand/thumb easily, while holding coffee in another hand. Try that with iPhone.
    - rapind 7y ago
      Keyboard. Touch sucks for writing.
      - scarface74 7y ago
        I’ve never had any trouble with typing on a touch screen just as fast as my old Blackberry. Especially if you have autocorrect.
        mcv 7y ago
        Autocorrect is more often slowing me down. It's only rarely correct.
        7y ago
ridaj 7y ago
> Except I can count on one hand the number of fortune 500 enterprises that moved to gsuite over o365. That's maybe another way of showing that UX is not the winning differentiator in enterprise that it is in consumer. > This reads like someone who lives in the valley and thinks the valley is in any way reflective of corporate America. I don't live in that valley, and I fully know that it doesn't reflect the rest of US or world, and that is why, indeed, enterprise UX does suck! :) I think we agree... I'm not hearing an argument from you that it's because of superior UX that people are sticking to O365.
- TeMPOraL 7y ago
  > That's maybe another way of showing that UX is not the winning differentiator in enterprise that it is in consumer. But it is. That and useful features. Both of which Office has, and GSuite has not. I don't remember the name of that "Word lite" program that was included with Windows for free around Vista/7, which could open less sophisticated .doc files and was a default binding for .rtf files. But compared to Microsoft Office, GSuite is like that program, but on the web.
  - jeromebaek 7y ago
    i believe this was called WordPad. https://en.wikipedia.org/wiki/WordPad https://en.wikipedia.org/wiki/WordPad
    - TeMPOraL 7y ago
      Yes, that one, thanks!
  - healsjnr1 7y ago
    Again this goes down to usability vs features. Word has a lot of features and, for certain publishing needs, these are important. But what gsuite adds is usability. You no longer need shared drives. You no longer need to email docs around, you no longer need Spec_new_v3_new.doc. I don't even need my computer any more, I can use anyone's. I also don't need the immense amount of publishing and formatting options word provides. What I need to do is create documents that can be shared and collaborated on easily.
holografix 7y ago
Skype for business makes me think of one of Guy Kawasaki’s 3 reasons for a business to exist: to right a wrong. Skype for business is an abomination, it’s morally wrong, it’s an evil that must die. I’m hoping Zoom can murder it viciously.

by tw04 7y ago

ghaff 7y ago

I mostly agree although I also think a lot of businesses think they are a lot snowflake-ier than they actually are. But in my experience, smaller businesses can actually be worse offenders in this regard. Large enterprises actually do have a lot of complex needs and even relatively small changes affect a lot of people. But I've had someone at a very small company argue with me that they needed their own Exchange server because Gmail (at the time) didn't have some features like sub-labels/folders that they were used to.

scarface74 7y ago

The iPhone took almost a decade to get to the appropriate functionality. The part you're leaving out is most executives just ended up carrying two devices and whined to IT about "why can't YOU make my iphone as good at email as my blackberry???" That’s not true. The iPhone became good enough to replace the BlackBerry around 4 or 5 years in. By 2011, the BlackBerry was losing market share as Apple added enterprise features.

gertrunde 7y ago
And yet neither Android nor iPhone today as as good at doing email as Blackberry was 10 years ago. They do lots of other things a lot better, but email? Nope.
- scarface74 7y ago
  In what ways?
- true_religion 7y ago
  What did blackberry do so well in email?
  - shitgoose 7y ago
    I, for example, enjoyed the wheel. Scroll wheel to email you want to read, press wheel to open, scroll to read. To be honest I don't remember how I close email, click wheel again or another button, but the whole experience can be done with one hand/thumb easily, while holding coffee in another hand. Try that with iPhone.
  - rapind 7y ago
    Keyboard. Touch sucks for writing.
    - scarface74 7y ago
      I’ve never had any trouble with typing on a touch screen just as fast as my old Blackberry. Especially if you have autocorrect.
      - mcv 7y ago
        Autocorrect is more often slowing me down. It's only rarely correct.
        7y ago

ridaj 7y ago

> Except I can count on one hand the number of fortune 500 enterprises that moved to gsuite over o365. That's maybe another way of showing that UX is not the winning differentiator in enterprise that it is in consumer. > This reads like someone who lives in the valley and thinks the valley is in any way reflective of corporate America. I don't live in that valley, and I fully know that it doesn't reflect the rest of US or world, and that is why, indeed, enterprise UX does suck! :) I think we agree... I'm not hearing an argument from you that it's because of superior UX that people are sticking to O365.

TeMPOraL 7y ago
> That's maybe another way of showing that UX is not the winning differentiator in enterprise that it is in consumer. But it is. That and useful features. Both of which Office has, and GSuite has not. I don't remember the name of that "Word lite" program that was included with Windows for free around Vista/7, which could open less sophisticated .doc files and was a default binding for .rtf files. But compared to Microsoft Office, GSuite is like that program, but on the web.
- jeromebaek 7y ago
  i believe this was called WordPad. https://en.wikipedia.org/wiki/WordPad https://en.wikipedia.org/wiki/WordPad
  - TeMPOraL 7y ago
    Yes, that one, thanks!
- healsjnr1 7y ago
  Again this goes down to usability vs features. Word has a lot of features and, for certain publishing needs, these are important. But what gsuite adds is usability. You no longer need shared drives. You no longer need to email docs around, you no longer need Spec_new_v3_new.doc. I don't even need my computer any more, I can use anyone's. I also don't need the immense amount of publishing and formatting options word provides. What I need to do is create documents that can be shared and collaborated on easily.

holografix 7y ago

Skype for business makes me think of one of Guy Kawasaki’s 3 reasons for a business to exist: to right a wrong. Skype for business is an abomination, it’s morally wrong, it’s an evil that must die. I’m hoping Zoom can murder it viciously.