8 ms·
When Chinese Employees Ask for Justice, Facebook Silence Their Voices
- citrablue 7y agoThis article appears to have some fundamental misunderstandings. Their description of the review system is not stack ranking, in which employees are ranked in a hierarchy and the lowest on the totem are fired. Instead, the "meets/exceeds" scale has been pretty standard wherever I've worked. Further, it seems that FB HR asked the source of this article to not speak to the press about an internal event that involved a very sensitive issue. Yet, the journalist repeatedly states that Mr. Yin was asked to speak with nobody about the issue. It looks like he ignored the advice, and became a very visible interviewee, even appearing on public news. He told his manager after the interviews - what was he thinking? It's pretty obvious that FB doesn't want it's employees speaking to the press. This article's inaccuracies in an attempt to spin a tragedy into some sort of Facebook conspiracy reinforces the correctness of the company's "do not speak to the press" attitude.
- cwmma 7y agoa meets/exceeds scale becomes stack ranking when the proportion of different ranks is capped so that even if everybody on a team did well, some would have to be given the lowest ranking
- opportune 7y agoYep, if under some level (ie everyone under a VP with 50-300 engineers) basically every division needs to hit 5/30/30/30/5 then you do indeed have a stack ranking, just under a different name. The main difference is that being in that bottom 30 is usually not “bad” under that system, ie it will have maybe a 0.8-0.9x expected bonus multiplier. Whereas under most stack ranking systems that call themselves as such, a D grade might mean that if you get another D you’ll be in hot water
- whoevercares 7y ago“Meets most” is just the politically correct version of PIP or “you should look for other jobs now”
- pbalau 7y agothat's "meets some". Meets most means you have 1 or 2 secondary axes you need to fix
- throwaway66920 7y agoDo you have reason to believe this happens?
- CompanionCuuube 7y agoNot just the press, the source was also asked not to talk about it internally > Based on the information provided by multiple sources, PingWest also discovered that Facebook is actively attempting to block internal discussions of Mr. Chen's death. Employees were discouraged to talk about the incident, verbally and in written form, with other employees
- baby 7y agoThat’s not true. (I work there.)
- magashna 7y agoWhy should you take the companies advice to stay quiet when you believe they're the ones who were at fault?
- devy 7y agoYou don't have to follow company rules - but again, company can terminate you with or without reason. In this particular case, Yi was fired because he's "lack of judgement", after Yi spoke to the press without formal approval and acknowledging he works for Facebook and refused to agree to the gap order warning. Regardless, whether FB is hiding anything, speaking in front of the media representing the company without proper authorization is a common sense taboo. Yi should have know that better during first month of new employee training bootcamp. Also, this is not a of case of whistleblowing as Yi was simply protesting, he neither knew first hand nor had any evidence of FB wrongdoing. Having a gag order in place is not necessarily an indication of wrongdoing(FB has had enough negative news lately already and any more of it will affect their bottomline), although lots of time it is, but we simply don't know.
- catalogia 7y agoExactly. We wouldn't expect silence from a factory worker who saw working conditions contribute to the death of a coworker, so why should we expect it from a tech worker who witnesses the same? Facebook trying to suppress this worker's voice is morally abhorrent.
- spunker540 7y agoPart of the problem is a lot of internal conversation about suicide can actually trigger surviving people with suicidal tendencies. It’s a pragmatic recommendation supported by the medical community to limit communication related to a suicide; it’s not just a PR move. It’s called suicidal contagion: https://www.hhs.gov/answers/mental-health-and-substance-abuse/what-does-suicide-contagion-mean/index.html https://www.hhs.gov/answers/mental-health-and-substance-abus...
- catalogia 7y ago
- jonnybgood 7y agoIs his suicide linked to some kind of maltreatment of Chinese employees at Facebook? The article doesn't make that clear.
- bigpumpkin 7y agoLess for being Chinese and more for being an employee on a visa, which leaves them with fewer options.
- yorwba 7y agoPingWest seems to be targeting the intersection of China and tech news, so emphasizing the nationality shows that the topic is relevant to their audience. Additionally, they mention that working under OPT or an H-1B visa increases the pressure, so Chinese expats are more likely to be stressed.
- AFascistWorld 7y agoThere's no formal media report on this, the stories that hit Chinese internet headlines are anecdotal and seem quite sensationalized. The stories alledge that he argued with his Indian boss (which commonly features in all kinds of Chinese stories about Sillicon Valley tech companies), was denied request to change group, an emergency project was assigned to him, attempts to extend the dealine failed, the fear of being fired and family visas revoked drove him to that tragedy. The story went viral in China, played on his past of being local National Exam champion from modest upbringing, and the popular notion of Chinese being coolies in SV and widely discriminated in the US.
- dang 7y agoIt looks like you've been using Hacker News exclusively for political battle. That's against the site guidelines: https://news.ycombinator.com/newsguidelines.html https://news.ycombinator.com/newsguidelines.html. We ban accounts that do it, regardless of their politics, because that way of using the site destroys the intellectual curiosity that it exists for. Some political overlap is of course inevitable—see the links below for explanation—but accounts whose purpose is to prosecute an agenda rather than meander curiously are not in the spirit of this site and in fact are destructive to that spirit. Since this is a single-purpose account, I've banned it. If you don't want to be banned on HN, you're welcome to email hn@ycombinator.com. We're happy to unban anyone who wants to use HN as intended in the future. https://news.ycombinator.com/item?id=20013092 https://news.ycombinator.com/item?id=20013092 https://news.ycombinator.com/item?id=17014869 https://news.ycombinator.com/item?id=17014869 https://hn.algolia.com/?dateRange=all&page=0&prefix=false&query=by%3Adang%20primarily%20test&sort=byDate&type=comment https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu... https://hn.algolia.com/?dateRange=all&page=0&prefix=false&query=by%3Adang%20overlap&sort=byDate&type=comment https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu... Edit: just to be clear, I don't think you were posting in bad faith. The issues are important and I'm guessing you have deep personal knowledge of them. But we simply can't have people using HN as a political platform.
- wonnage 7y agoHN: takes any Hong Kong news story at face value Also HN: whoa whoa whoa, let's hear Facebook's side of things
- deleted 7y ago[deleted]
- yorwba 7y agoMaybe wait a day or so for the thread to settle before declaring what HN collectively thinks.
- throwaway29488 7y agopretty sure if the title said "Hong Kong employee" HN would be all over "wow screw facebook"
- victorvation 7y agoWhataboutism. How are those two things related whatsoever?
- zachguo 7y agoAnd it was flagged to death.
- bigpumpkin 7y agoHow can Facebook be claiming to protect the family's privacy when it is in fact preventing employees from speaking to the press about bad working conditions?
- variable11 7y agoHow? Easy. They lie. All the time.
- HALtheWise 7y agoBy doing both? Both the family and the company want to avoid a media blowup about the death, so keeping quiet protects both the family and Facebook's corporate interests (and probably also the mental health of other employees). The argument people are making is that it doesn't protect society's interests, but as far as I can tell, Facebook isn't claiming it is.
- inimino 7y agoBeing quiet about the specifics of the individual case does not prevent them from having a transparent discussion of company policies and practices that may have contributed. The argument is that this does not protect employees' interests because it allows these practices to continue unexamined.
- whoevercares 7y agoThis incident has gone wild on popular overseas Chinese forums criticizing the double standards and mistreatments. It’ll be interesting and eye opening if someone could translate the information shared there.
- yorwba 7y agoSince you seem to be active in those forums yourself, maybe you could do the translating?
- adammunich 7y agoOr link to them at least
- whoevercares 7y agoIt’ll be way too risky to expose the threads. Some user ids and conversations can be used to infer the real identity
- yorwba 7y agoThen why mention them at all?
- thaumasiotes 7y ago> to hold a vigil for a Facebook employee who took his own life after allegedly [being] bullied in the company and suffering extremely excessive work pressure > Most Attendees wore black Huh. Why not white?
- CydeWeys 7y agoBecause black is the color associated with funerals/death in the western world??
- thaumasiotes 7y agoWhy is that relevant? According to the article: > September 26 was an unforgettable day for many Chinese migrant tech workers in Silicon Valley, as hundreds of them gathered on a blazing hot day at Facebook’s "Thumbs up" sign at the entrance to the social network company’s Menlo Park, CA, headquarters, to hold a vigil for a Facebook employee who took his own life after allegedly bullied in the company and suffering extremely excessive work pressure. Chinese migrant workers do not typically observe the traditions of the western world, for the very good reason that they don't come from the western world. Even the coverage is obviously being done by foreigners: > After weeks of interviewing sources within the company, including employees who had worked in the same and overlapping internal groups with Mr. Chen and possess of first hand information on his tragedy > This investigation found out that as Facebook grew to its scale of today, its management still wish to maintain the company’s image as a fast-paced startup with high growth. > Facebook's Ads department, the most profitable unit of the tech giant, where Mr. Chen worked, is under a circumstance more complicated than other businesses, products and departments within the company. > Eric, a senior staff of the company whose wanted his full name to be omitted for privacy reasons
- CydeWeys 7y agoThe vigil happened in the United States. I can't believe you (a) don't get this and (b) are arguing it so vociferously.
- zeta0134 7y ago
- brahimzelmat 7y agohay
- smaili 7y agoIt's quite the lengthy article but the crux of what they believe led to his suicide is here: Relevant sources unveiled that before Mr. Chen’s last PSC, he had already been under pressure from the advertising department, so he expected to shift to other groups to maintain his job in Facebook and the opportunity to work in the United States. According to informed sources told PingWest that, Mr. Chen’s group had undergone organizational restructuring, during which the group’s original manager hopped to another group. A new manager was hired to lead Mr. Chen’s group, but the manager soon realized that many of his ICs were already transferring groups, resulting in a sharply-increased workload per capita within the group. Mr. Chen, who was already in high pressure, submitted his transfer request as well, and was pre-approved by another group, meaning that all that’s left is to have his own manager sign off on the transfer. The new manager reportedly gave Mr. Chen verbal approval and told him to stay on the team until the PSC, but eventually gave him the "Meets Most" rating, which factually voided Mr. Chen's transfer request because the other group is very unlikely to accommodate a new IC who just received the worst possible rating, according to Facebook internal sources close to Mr. Chen. Mr. Chen, who had been on the verge of collapse, was mentally pushed off the edge by a Facebook robot, according to people familiar with the matter as well as other employees on Blind, an anonymous workplace social networking app. Two weeks before the tragedy, the Facebook advertising system experienced a Severe Site Event (SEV), which is essentially a server crash. A SEV management bot created a task for the SEV to be resolved and assigned the task to Mr. Chen, requiring him to fix the bug and submit the SEV report before the deadline, which is roughly one hour after the time of his death. Mr. Chen tried to push the deadline to be delayed but another bot monitoring the SEV rejected the change and maintained the deadline to be met in 12 days. It sounds like the already existing pressure in Ads + reorg + new manager blocking his transfer request + SEV caused him to just give in. Given Zuckerberg's public push on transparency, openness, and wanting to connect the world, I'm honestly quite surprised and disappointed at how secretive they've been on this tragedy.
- michannne 7y agoMan, I can't imagine working in such an environment. It feels so detached to normal human interaction. Couple questions as I don't (and largely have no intention to) work in Silicon Valley: - Shouldn't the bar for transfers be roughly the same as the bar for initial employment? As in, give the candidates a similar interview process as if they were coming outside of the company into that team? Why would a transfer be based on the current manager, who is already disincentivized to allow the employee to switch teams? - > Mr. Chen tried to push the deadline to be delayed but another bot monitoring the SEV rejected the change Maybe someone who works at FB can clear this up but how does this work? A bot opens a ticket, dev attempts to change a dropdown field and another bot decides whether to revert or not? Or is there a human involved, and do they have override powers?
- jeffk_teh_haxor 7y agoMy brother, a GP doctor, said that he writes a lot of scripts for antidepressants every performance review season. Performance management sucks. The racial tenor of this article seems bizarre and over the top, though?
- throwaway66920 7y agomaybe I’m missing something but people don’t normally take antidepressants to deal with one off periods of stress, right?
- jeffk_teh_haxor 7y agoIf the period lasts months, then sure. People go on meds for temporary events all the time, e.g. Seasonal Affective Disorder.
- Lammy 7y agoThere's only a racial tenor in the sense that work visa status gives companies like Facebook more leverage over immigrant employees than. Losing your job can mean you have 30 days to find a new position at an employer that's willing to sponsor your visa.
- deleted 7y ago[deleted]
- throwaway66920 7y agoSeems like there’s a few things at play here Foremost it sounds like Facebook has a shitty performance management culture. Let’s forget intent for a minute. Looking at the details offered, it’s just bad. If you get a rating of “meets most”, and that’s really bad then your system is off the bat not clear. The implied story I got was about Chinese worker and visa abuse. But it sounds like it’s more just bad company culture with high degrees of competitiveness and finger pointing. I don’t see anything especially relevant to his race or immigration status. The idea that they’re dangling anything over his head (as is a common and important problem for many low skilled tech workers, (which probably doesn’t describe this guy)) because it’s implied they were going to push him out. The internal push to silence any internal discussion on it is shameful. But overall this seems like the result of organizational incompetence rather than malice. And I don’t think it should be surprising to anyone that this is the case because you’re going to be selecting for a very specific profile for a company like Facebook. Namely, people who put higher value on money and prestige.