My dad had a similar experience with his non-technical business. Basically there was a lien on his account, he cleared it up with the other party, but Stripe co

My dad had a similar experience with his non-technical business. Basically there was a lien on his account, he cleared it up with the other party, but Stripe continued to hold his balance hostage. Customer support forms and process led to more black holes or repetitive automated responses. He didn't have access to his funds for several weeks. I was able to get him a direct contact at Stripe thru my network. Horrible experience. I'll still use Stripe for the convenience and hoping that they improve the situation with these kinds of potentially life shattering account locks and provide more humane customer service