2 ms·

The telcos are working on solving the problem. The FCC recently changed a rule[1] that was, in part, preventing them from acting. The telcos are also working ou

The telcos are working on solving the problem. The FCC recently changed a rule[1] that was, in part, preventing them from acting. The telcos are also working out the technology that will allow them to block them at the source, and all the major ones are planning to roll it out soon. It's not as if they've been intentionally negligent here. [1]: https://www.fcc.gov/news-events/blog/2019/05/15/blocking-and-tackling-robocalls https://www.fcc.gov/news-events/blog/2019/05/15/blocking-and...

rwha 7y ago
The telcos are part of the problem. I work for a company that deals with incoming robocalls -- thousands a day. I have a very long email conversation in my inbox between us (company) and Verizon. The general theme in this conversation thread is COMPANY: we're getting thousands of these robocalls into our various numbers, will you please help to stop it? VERIZON: We don't see a problem, everything is fine. Your bill will be there soon. COMPANY: attached is a log showing 4,000 calls in the last two hours sent through your network and terminating at our location. Will you please help to stop it? VERIZON: we have investigated the provided calls and we see nothing showing these calls originated from us. Please contact the upstream telco and ask them. Your bill should have arrived by now, pay it. COMPANY: but Verizon does not provide us with information on the upstream telcos, we need your assistance in stopping the robocallers. This bill is considerably larger than usual because of all these robocalls. Will you please help up stop them? VERIZON: we recommend your legal team contact our legal team if you feel we are actually allowing robocalls to pass through our network to yours. Pay your bill immediately.