5 ms·

Well, just to provide my anecdotal experience with aftermarket repairs, I got my cracked iphone screen replaced at a local shop. They offer a "lifetime warranty

Well, just to provide my anecdotal experience with aftermarket repairs, I got my cracked iphone screen replaced at a local shop. They offer a "lifetime warranty" which in practice just means they have thus far installed four replacement parts, each of which has been faulty in a different fun way that doesn't become apparent until after I leave the shop. There is good reason for "certified replacement part" programs, especially in this industry, and customers will seek them out.

freehunter 7y ago
I had an iPhone 5s that I took to a local repair shop four times for a screen that was separating from the chassis. Four times they replaced the screen and within a week it started happening again. I fully support independent repair shops but I am willing to pay more for a quality job. Right now since Apple doesn’t certify third party repair shops, there’s just no way of knowing.
- Despegar 7y ago
  >Apple doesn’t certify third party repair shops That's exactly what the AASP program is.
  - briandear 7y ago
    https://support.apple.com/aasp-program https://support.apple.com/aasp-program
- altec3 7y ago
  I'm also willing to pay more for quality parts. I had one of those guys that drops by wherever you are and replaces your screen. The 3rd party screen he used was crap compared to the OEM screen. White balance was wrong and I couldn't view the phone with polarized sunglasses on.
  - dzhiurgis 7y ago
    > I couldn't view the phone with polarized sunglasses on. Same experience with $2 tempered glass screen protector I've got on yesterday. Also typing accuracy massively decreased.
    - Scoundreller 7y ago
      Odd, I bought the absolute cheapest one I could off eBay an didn’t have any issues.
      - Fnoord 7y ago
        Perhaps one or the other has other (dis)advantages. Difficult to say or compare.
- sumedh 7y ago
  > Apple doesn’t certify third party repair shops, there’s just no way of knowing. Isnt that like a car mechanic, there are good ones and there are bad ones, you need to find the good one or you can go to Apple if you dont want the hassle.
  - jaclaz 7y ago
    Sure, the point is that - like with mechanics - you are not really-really assured that the official dealer personnel is actually "good", meaning that they follow an "official" book where there is written something like "if there is defect A, change whole sub-assembly B" (and they BTW know perefectly the procedure needed to replace sub-assembly B with a new one). The issue is when "sub-assembly B" costs hundreds or thousands and the actual "defect A" is due to a loose connector or a cold solder (or whatever else easily repairable), the dealer will go by the book, an independent mechanic (if he/she is actually "good") will fix it for a few bucks. Compare with the re-known cases of motherboards replaced because a connector pin was bent or similar, there are quite a few related videos by Louis Rossmann.
dpkonofa 7y ago
This is exactly why I think it's disingenuous for people to say that Apple doesn't support "Right to Repair" laws. Apple doesn't support the current, proposed laws because they don't actually protect consumers and they aren't fair for Apple. The current laws being proposed require Apple to provide access to parts and manuals/repair guides to third parties at no cost. That means Apple has to provide the means to do this without having any say in the quality of the repairs or without being able to guarantee some kind of standard of repair. You've pretty succinctly summarized why I'm on Apple's side for this. It's also why I hate when people bring up Louis Rossman as some kind of argument against Apple's position. The exact problem is that not everyone is as talented or capable as Louis. I'd be find if Louis was fixing my MacBook because he's shown time and again that he has the knowledge and talent. Other repair shops, though, don't necessarily have those talents or standards.
- kevin_thibedeau 7y ago
  Apple has a right to sell hermetic, unmaintainable boxes. They should have no say on their customers using alternative means to fix these boxes unless it wants to bind them in a contract.
  - mlindner 7y ago
    Until Apple has to foot the bill when someone brings one of the broken(repaired) phones into the apple store.
    - kevin_thibedeau 7y ago
      Auto dealers can't void a warranty due to functional third party parts. Apple can do the same. Anything broken will just be charged as a cost of repair.
      - dpkonofa 7y ago
        Apple does do the same. You're misrepresenting what Apple is doing and what their policy is for devices with third-party repairs present.

freehunter 7y ago

I had an iPhone 5s that I took to a local repair shop four times for a screen that was separating from the chassis. Four times they replaced the screen and within a week it started happening again. I fully support independent repair shops but I am willing to pay more for a quality job. Right now since Apple doesn’t certify third party repair shops, there’s just no way of knowing.

Despegar 7y ago
>Apple doesn’t certify third party repair shops That's exactly what the AASP program is.
- briandear 7y ago
  https://support.apple.com/aasp-program https://support.apple.com/aasp-program
altec3 7y ago
I'm also willing to pay more for quality parts. I had one of those guys that drops by wherever you are and replaces your screen. The 3rd party screen he used was crap compared to the OEM screen. White balance was wrong and I couldn't view the phone with polarized sunglasses on.
- dzhiurgis 7y ago
  > I couldn't view the phone with polarized sunglasses on. Same experience with $2 tempered glass screen protector I've got on yesterday. Also typing accuracy massively decreased.
  - Scoundreller 7y ago
    Odd, I bought the absolute cheapest one I could off eBay an didn’t have any issues.
    - Fnoord 7y ago
      Perhaps one or the other has other (dis)advantages. Difficult to say or compare.
sumedh 7y ago
> Apple doesn’t certify third party repair shops, there’s just no way of knowing. Isnt that like a car mechanic, there are good ones and there are bad ones, you need to find the good one or you can go to Apple if you dont want the hassle.
- jaclaz 7y ago
  Sure, the point is that - like with mechanics - you are not really-really assured that the official dealer personnel is actually "good", meaning that they follow an "official" book where there is written something like "if there is defect A, change whole sub-assembly B" (and they BTW know perefectly the procedure needed to replace sub-assembly B with a new one). The issue is when "sub-assembly B" costs hundreds or thousands and the actual "defect A" is due to a loose connector or a cold solder (or whatever else easily repairable), the dealer will go by the book, an independent mechanic (if he/she is actually "good") will fix it for a few bucks. Compare with the re-known cases of motherboards replaced because a connector pin was bent or similar, there are quite a few related videos by Louis Rossmann.

dpkonofa 7y ago

This is exactly why I think it's disingenuous for people to say that Apple doesn't support "Right to Repair" laws. Apple doesn't support the current, proposed laws because they don't actually protect consumers and they aren't fair for Apple. The current laws being proposed require Apple to provide access to parts and manuals/repair guides to third parties at no cost. That means Apple has to provide the means to do this without having any say in the quality of the repairs or without being able to guarantee some kind of standard of repair. You've pretty succinctly summarized why I'm on Apple's side for this. It's also why I hate when people bring up Louis Rossman as some kind of argument against Apple's position. The exact problem is that not everyone is as talented or capable as Louis. I'd be find if Louis was fixing my MacBook because he's shown time and again that he has the knowledge and talent. Other repair shops, though, don't necessarily have those talents or standards.

kevin_thibedeau 7y ago
Apple has a right to sell hermetic, unmaintainable boxes. They should have no say on their customers using alternative means to fix these boxes unless it wants to bind them in a contract.
- mlindner 7y ago
  Until Apple has to foot the bill when someone brings one of the broken(repaired) phones into the apple store.
  - kevin_thibedeau 7y ago
    Auto dealers can't void a warranty due to functional third party parts. Apple can do the same. Anything broken will just be charged as a cost of repair.
    - dpkonofa 7y ago
      Apple does do the same. You're misrepresenting what Apple is doing and what their policy is for devices with third-party repairs present.