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Netflix has slightly reduced the value of this because it now resets your viewing history each time you do this. This means losing recommendations, which person

• Zenst 7y ago
  Interesting, I wonder if that is driven from a business aspect or as I suspect - some data regulatory aspect. Can easily see why they would not want to keep data on somebody who had in effect canceled there subscription. May I ask, with netflix - do you cancel your account or just suspend subscription and just re-enable with your account later? Not used the service but trying to ascertain if it's a case of paused subscription or canceled account to achieve that. As if the later case, then I'd say it is due to your GDPR, data protection acts throughout the World and they are working with best interests, albeit against the grain in this instance. Solution would be the ability to export and import history - pushing the data retention aspect for the customer firmly into the customers hands. Again I see no business case for them doing this other than outlined and be more in there interest to retain said data in case you did resub. EDIT ADD - had a look and you can export your viewing history, though no ability to import later that I can see, did raise it on feedback with them, maybe it will change. https://help.netflix.com/en/node/101917 https://help.netflix.com/en/node/101917
  • ra7 7y ago
    When I click on Cancel Membership, I see this message: > If you restart within 10 months, your profiles, favorites, viewing preferences and account details will be waiting for you.
    • Zenst 7y ago
      Aha, thank you. Seems a reasonable way of them handling it.
• asavadatti 7y ago
  That just means I'd be less likely to restart my subscription