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Both the UI and UX of amazon's web store are terrible. The reason people buy from amazon is price, breadth of selection, and speed of delivery, not the wonderfu
by pembrook 7y ago
Both the UI and UX of amazon's web store are terrible. The reason people buy from amazon is price, breadth of selection, and speed of delivery, not the wonderful shopping experience.
Trying to differentiate UI and UX in the context of a web app makes no sense. Both are two sides of the same coin. In your own comment, you couldn't even come to a conclusion as to where one ends and the other begins!
This is the hallmark of a buzzword. When a phrase like UX comes to describe everything and nothing at the same time it ceases to have meaning.
- catmanjan 7y agoThey are two sides to the same coin but they are definitely different - think of an application with a good UI, now imagine if the business rules around doing things in the application were suddenly made convoluted - that's UX Good UI seems to be a "know it when I see it" but I'm not convinced a good UX exists yet (or even could exist?) otherwise all applications would use the same methodology
- plausibilities 7y agoThe scope of any given human experience reaches far beyond that of direct visual/tactile interactions. For instance, how is Prime 2-day shipping not considered part of the purchasing experience?
- pembrook 7y agoAbsolutely it is. And that's my point. Every interaction you have with a business in any capacity is an "experience." How then, can you have employees who are tasked with everything? Conversely, by definition, isn't everybody in the company then a UX person? UX is everything and nothing depending on the agenda of the person using the term. It's a buzzword.
- machinecoffee 7y agoWell, they did invent (and patent!) One Click purchase - so they at least did care about UX at one point.