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I've found there's something even worse: Policies that aren't actually attached to any known person. At least with the swap example, there was someone you coul
by raldi 7y ago
I've found there's something even worse: Policies that aren't actually attached to any known person.
At least with the swap example, there was someone you could talk to, or ask your manager to talk to. But what if it was just an Onion in the Varnish and nobody remembered who said no swap in prod, it was just "That's the [company name] Way"?
- cortesoft 7y agoHappened at my company, where we had some policy in response to an incident, put into place by a couple of senior leaders... the policy was overly broad, but kinda made sense for the problem. After a while, those two leaders left, and we started seeing issues that the policy was causing. However, people still stuck to the policy. When I would argue that the policy wasn't really accomplishing what it was originally intended to do anymore, I was repeatedly told it didn't matter, it was the policy. There was no one to even argue against anymore, because they were gone, but the policy remained.