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Amazing. Yelp redirects the customer who intended to look up their number in Yelp, redirects them GrubHub. GrubHub then grifts the restaurant for it. These o
by kevin_b_er 7y ago
Amazing. Yelp redirects the customer who intended to look up their number in Yelp, redirects them GrubHub. GrubHub then grifts the restaurant for it.
These online order companies are grifters. With tricks and sneaky fees, they exploit the restaurants, they exploit the customers, and if delivery is involved, they'll exploit the driver too.
- asdff 7y agoI wonder what the solution is? Restaurants really should be running their own delivery, but that means hiring more staff which many cannot afford to do in a major city where commercial rents are extraordinary.
- Skunkleton 7y agoThe solution is to enforce business transparency, and fair labor laws. It should be clear on the Yelp UI that they number they give me is for grubhub. If I want food delivered, it should be by drivers who are fairly compensated.
- ssalazar 7y agoSustainable business models? Popping the VC bubble that insists these companies employ parasitic business practices to prop up their massive valuations?
- RandallBrown 7y agoGrubhub isn't grifting anyone. These restaurants have to sign up with Grubhub for the phone referral to do anything. It works both ways though. Restaurants will regularly put up menu items with titles like "Call in for discount for free delivery" or something like that so they can subvert the Grubhub fees while still getting the Grubhub traffic.
- Shakahs 7y agoGrubhubs phone referral system is broken because they count any call longer than 45 seconds as a phone order. When their algorithm determines that a wrong number call will cost the restaurant $8 that is not okay.