7 ms·
I use a book called "first break all the rules" It is also based on gallup data. They determined that employee happiness was not correlated to company success.
by achenatx 7y ago
I use a book called "first break all the rules"
It is also based on gallup data. They determined that employee happiness was not correlated to company success. They did find that the following questions in order were highly correlated to company success.
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?
- geichel 7y ago"Can know all the math in the 'verse but take a boat in the air that you don't love?" ― Joss Whedon
- odonnellryan 7y agoFitting title. I remember close to 10 years ago I proposed a lot of these ideas on my company as a low level manager. I was only asked "how old are you?" And told "your paycheck is us telling you you're doing a good job." Aha
- jypepin 7y agoit seems to me that most of those questions should influence positively employee happiness.
- karmelapple 7y agoIt does seem like it would correlate, but one might also think free food would contribute to it, too. These points help focus on precisely what kinds of things to perhaps focus on to contribute to happiness in certain ways. I’ve read the book, and it’s a good one.
- paulintrognon 7y agoThat's the point: those questions influence both employe happiness and company success. But employee happiness does not _directly_ influence company success.
- etork 7y agoBut OP claimed that the two aren't even correlated. Correlation just means that when goes up, the other tends go up (or down, as the case may be). It doesn't make any claim on whether there's a direct influence or not. Hence the common refrain: correlation is not causation.
- vnorilo 7y agoI thought the claim was that happiness and company performance were not correlated, but good results on these questions and performance were.
- username90 7y agoI read it as "happiness is not correlated to success when you control for these questions".
- frobozz 7y agoWhich I read as "happiness is not correlated to success when you control for most of the factors that influence happiness in the workplace"
- frobozz 7y agoI'd be surprised if any single factor directly and unambiguously influences success. You could hire a bunch of jolly simpletons, have the happiest company in the world, and go bust before the year is out. You could make it perfectly clear what is expected of everyone, give them all the kit they need, implement all their valuable suggestions then depress them by paying them minimum wage and discouraging fraternisation and have a similar outcome.
- VonGuard 7y agoCan confirm. Love my job, answered pretty much yes on all of these. Company's doing pretty damn well.
- baxtr 7y agoWhere do you work? :)
- VonGuard 7y agoRed Hat.
- goatinaboat 7y agoI wonder how other IBM employees would answer! I genuinely hope you guys manage to carve out a niche and survive. Good luck.
- mav3rick 7y agoSame here.
- the_arun 7y agoThese are really good set of questions to test "human" nature of the company
- sandmansandine 7y agoThese questions are also rephrased versions of questions mentioned in most management books I've read that are focused on employee development. The more I dig into employee development and management the more I realize a lot of startups, claiming they're data-driven, just skip over all data related to actually managing people, managing work spaces, etc.
- seattle_spring 7y agoBingo. I see this all the time with companies who claim to use some variant of "agile methadologies": heavy use of tracking and upward visibility, but a complete disregard for the parts that protect developer productivity and independence.
- zild3d 7y ago>I realize a lot of startups, claiming they're data-driven, just skip over all data related to actually managing people Absolutely. We started Cally [0] to help people be more data-driven about leading & building teams. There is tons of research on what actually makes a team high performing, engaged, inclusive, but most managers are taking shots in the dark [0] https://www.cally.ai/ https://www.cally.ai/
- miguelmota 7y agoThose are all excellent questions. The last question is very important, since employees who feels like they're 'stuck' in their position will become downhearted and lose motivation.
- tdsamardzhiev 7y agoWhat do you mean when you say employee happiness? Because this list is pretty much what I'd reckon constitutes employee happiness.
- RomanBob 7y agoFor you. Some people just want to sit for 8 hours, go home, and watch football.
- pragmaticlurker 7y agothose are the ones without a goal in their life
- suprfnk 7y agoWhy does that matter?
- jimmaswell 7y agoyou can have goals outside career advancement
- pragmaticlurker 7y agosure, but don't blame the work in case of missed happiness, if you don't actively make something proactively
- krageon 7y agoWhat does that mean, to you?
- inscionent 7y agoWhy be abrasive for no reason? Is this the attention you where looking for?
- tdsamardzhiev 7y agoSo you let them sit for 8 hours, go home and watch football. What's next? They're happy forever and don't bother you? No, it's likely something from the list.
- avian 7y agoI agree this is a pretty good list. However I feel like a lot if this should be a side effect of the general culture in the company. I've seen several times people going to management seminars where they teach this kind of stuff and it can come of as extremely off-putting when just boxes like that try to be checked. Faking personal interest or friendship is worse than showing no interest. People previously telling me to fuck off now addressing me by first name and giving praise with a smile (but still telling me to fuck off between the lines) I quit at least one job because of things like that.
- BoredomHeights 7y agoI answered no to a lot of these... not exactly an eye-opener, as I'm looking for a new job. Still, I'm not super unhappy with my current role, but this does help put into perspective why I want a change. The ones that stand out most to me are 6 and 11. My old manager definitely encouraged development and would talk about progress. Company's shuffled around a lot and now it just seems like everyone's kind of going through the motions, just trying not to screw up or get let go. No one's discussed advancement, opportunities, growth, etc. for a while now, and that coincided with my decision to leave.
- ticmasta 7y agoYou highlight an important point: your direct manager can really make or break a lot of these but they're ultimately beholden to the same macro environment as you. I try to shelter my direct reports but if we M&A, cancel major projects or change strategic direction my teams are not isolated from the impact which can be really hard on things like working towards specific career goals and directions. My biggest self learning while becoming a manager is that the developer acid test of "smart, gets stuff done and not an a-hole" still applies, maybe more than before. I used to get personally invested in my work and now I care about each person.
- stanislavb 7y ago*Bookmark this
- mtrimpe 7y agoInterestingly that sounds like almost exactly the same points the book The Progress Principle brings up (which is based on one of the largest qualitative diary based research projects on company success.)
- nabla9 7y agoThe study this article is based on uses the same Gallup client database and the same questionnaire. (Table A6: The Gallup Q12 Instrument)
- anilakar 7y agoOh god. Two and a half out of twelve. Time to create that LinkedIn profile...
- splittingTimes 7y agoWe use the anonymous employee feedback via "office vibe" to monitor various things like employee happiness, engagement, wellness, personal growth, relationship with peers and managers, etc. And questions like the above often pop up in the surveys. Can only say good things about the tool.
- goatinaboat 7y agoA former employer got Gallup in, intending it as a self-congratulatory exercise for management. Imagine their surprise when Gallup reported we were in the bottom 6%... Nevertheless at the time and for a few years after, that company dominated its sector.
- daveheq 7y agoAnswering yes to these questions indicates a happy employee... how did the book authors determine the opposite?
- username90 7y agoEmployees who answer no to many of those questions can still be happy and employees who answer yes to all of them can still be unhappy. I'd wager that they are strongly correlated, but it is still important to separate them.
- gbersac 7y agoSadly this book is not available on kindle.
- 0xdeadbeefbabe 7y ago13. Am I a capitalist?
- refurb 7y agoOh jeeze. My employer obviously uses this book as well. We get these survey questions all the time and now I know where they came from.
- webninja 7y ago13. In the last two years, has my salary increased more than my costs of living?
- andyidsinga 7y agoI've read the cliff-notes version of first break all the rules. (its floating around the web). It has the list - and also interesting discussion of talent and having employees in positions where their talents are used. IIRC - it also suggests never trying to change people - which I've taken to heart in both work and personal aspects of my life.