Of course it does. Nearly everyone today is time poor. Let's say your time costs $40/hour. A "free" open source app that takes three hours to set up costs $120

Of course it does. Nearly everyone today is time poor. Let's say your time costs $40/hour. A "free" open source app that takes three hours to set up costs $120 and if it takes an average of an hour a month to maintain it costs $40/month. This assumes you are an IT person or have that skill set. If you are not most FOSS is unusable or would take orders of magnitude more time to use. The reason for poor UX in FOSS is because UX is often more work than the core of the software and is almost entirely the sort of work that is the least fun. For the most part only commercial software has good UX because programmers have to be paid to do the miserable iterative nit picky polishing work required to achieve it.