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Correct, in any specific case. But Apple's playing a repeated game, and any given customer is playing a one-time game. Apple can reap the deterrence benefit in
by scott00 7y ago
Correct, in any specific case. But Apple's playing a repeated game, and any given customer is playing a one-time game. Apple can reap the deterrence benefit in future cases, but the customer doesn't really get any reputational benefit from playing hardball, and so has to evaluate the wisdom of suing or not suing based on the outcome of just the single case at hand.
- sitkack 7y agoHaving the howto guide on Reddit definitely makes it more difficult for Apple. Independent service shops, opening the case, taking some pictures and sending it back to the customer for a flat rate would tilt it even farther in the consumer's favor.