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I found NVC super valuable for opening my eyes to new concepts but challenging to implement in real life. When I tried it for the first time the other person go
by mparkola 7y ago
I found NVC super valuable for opening my eyes to new concepts but challenging to implement in real life. When I tried it for the first time the other person got super angry because they thought I was making fun of them by asking about their emotions.
- james_s_tayler 7y agoI don't think I've ever formally studied exactly what it is... but I feel like I use this technique somewhat naturally. I'll couch things in terms where I'm stating what I think, but in a non-offensive way where I'm just conveying information. I find a lot of phrases like "I'm not convinced that..." soften things in just the right way that people get a lot less defensive or aggressive.
- carvink 7y agoIt does take some practice, and best not to overuse it. The book 'Words That Work In Business" by Ike Lasater is a very good guide to NVC in the business world.
- asdfman123 7y agoThat's my problem with active listening. I can't do it without it sounding ridiculous. "My god, someone shut down the production server!" "That sounds very upsetting. You must be quite angry." "Are you making fun of me?"