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How much ongoing maintenance have you paid for with that $150? Is it really zero? What if the app stops working the day after you purchase it? I mean the apps
by ubercow13 7y ago
How much ongoing maintenance have you paid for with that $150? Is it really zero? What if the app stops working the day after you purchase it?
I mean the apps seemed overpriced in the first place, and due to their decision to change their business model they decided not to provide ongoing support in a way that one might have expected they would based on what the product seemed to be and how their business seemed to operate when you purchased the product. They don't technically or legally owe you anything but nonetheless I would not want to buy anything from them after that.
The idea that they should be happy to lose a happy paying customer is absurd, is that how to build a successful business?
- tw04 7y ago>Is it really zero? No, it isn't. I'm not sure what brought out the agilebits apologists but they ABSOLUTELY said you were entitled to updates with your license purchase.
- eridius 7y agoUpdates to the app. Not brand new products provided for free. AgileBits is not culpable for Dropbox removing a feature.
- pier25 7y agoAgileBits offered a feature and relied on a third party which is pretty different.
- eridius 7y agoThe actual feature AgileBits offered was the ability to construct an HTML version of your vault. They advertised using this with Dropbox to actually make it accessible, but the web hosting part was entirely Dropbox's feature. If you didn't use Dropbox, then the web hosting part never worked to begin with. I genuinely do not understand how Dropbox removing a feature gets people mad at AgileBits instead of mad at Dropbox. Why does Dropbox get a pass for this?